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Technology Supply Chain Management Partner

Southwest Airlines
401(k)
United States, Texas, Dallas
Jul 25, 2025

Department:

Supply Chain Management

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. The Technology Supply Chain Management (SCM) Partner invests in the future of Southwest's People by serving as a trusted advisor responsible for managing a portfolio of related technology suppliers.This role supports the strategic sourcing, contracting, and negotiating needs of their Customers in the business for technology related goods and services.The Technology SCM Partner is a strategic problem-solver and skilled communicator excited to support impactful initiatives that drive the future of Southwest.

Additional Details

  • This role is offered as a remote workplace position, which may require travel fortrainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there islimitedgroup of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locationsare:Alaska, California, Colorado, Delaware, Illinois, Iowa, Massachusetts, Maryland, Montana, New Jersey, New Hampshire New York, North Dakota, South Dakota, Oregon, Pennsylvania, Vermont, Washington, West Virginia, and Wyoming, and Puerto Rico.

  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities
  • Advise technology and Stakeholders on common risk elements of a supplier agreement and/ or program or project
  • Assist Leaders with decision-making process by encouraging competitive evaluation of new suppliers through the RFP process
  • Create and implement negotiation strategies
  • Manage supplier communications and coordinates contract negotiation and strategic sourcing events
  • Educate Stakeholders and set expectations to achieve improved business outcomes and align around key positions on issues such as IP, data security, LOL, and SLA development
  • Manage on-going demand planning with technology and/ or business Stakeholders for assigned agreements and renewals
  • Support multiple technical categories, across multiple programs and areas of the business
  • Identify potential procurement opportunities through data analysis, category and industry knowledge, current and emerging business models, and discussions with Stakeholders
  • Communicate performance and concerns with suppliers that may result in redefining the relationship
  • May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
  • Knowledge of and experience in key procurement functional areas of Strategy Development, Contract Negotiation, Supplier and Risk Management and Supplier Diversity
  • Skilled in leveraging tools, processes, and experience to solve problems and provide informed analysis to guide decisions, resolve issues and creates new tools and processes and shares experiences to improve analytical abilities of the Team
  • Ability to support technology contracts and renewals across a complex or large technology ecosystem for software, hardware, and subscription purchases providing proactive communication to Customers and Suppliers while ensuring timely completion
  • Knowledge of basic technology methodologies & concepts such as SAAS, Agile development, DevOps, etc
  • Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
  • Ability to apply general rules to specific problems to produce answers that make sense
  • Ability to tell when something is wrong or is likely to go wrong, which does not involve solving the problem, only recognizing there is a problem
  • Skilled in understanding and applying information to contribute to the organizations strategic plan
  • Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Education
  • Required: High School Diploma or GED
Experience
  • Advanced-level experience, seasoned and specialized knowledge in:
    • Supply Chain Management, Procurement, Strategic Sourcing, Technology or related field
Licensing/Certification
  • N/A
Physical Abilities
  • Ability to perform work duties from limited space work station/desk/office area for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines
  • Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
  • Must have flexibility to work extended hours during the week and weekend, including Company holidays, during quarterly close or special projects
  • Limited Travel

Pay & Benefits

  • Competitive market salary from $105,550.00-$117,300.00* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
  • Competitive health insurance for you and your eligible dependents (including pets)
  • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
  • Explore more Benefits you'll love: careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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