Employee and Labor Relations Specialist

Summary:

Employee and Labor Relations Specialist serves as the initial contact and liaison for intake and assessment of employee concerns, investigations, grievances, and performance improvement.

Responsibilities:

Manages employee and labor relations inquiries related to policies, procedures, and bargaining agreements; refers complex matters to appropriate HR Business Partner.

Conducts interviews and gathers information for employee relations matters such as harassment allegations, work complaints, investigations, counseling, grievances, compliance investigations, social media investigations, terminations, or other concerns; informs appropriate HR staff when additional investigation is required and recommends solutions to HRBP's, including possible corrective action and/or termination based on legal risk factors to the organization. Ensures relevant documentation is completed and maintained.

Assists with reductions in force and union bumping process during reorganizations.

Consult and provide guidance to managers to effectively manage and improve the performance of their staff and teams and build better self-sufficiency including:

Reviewing performance improvement documentation

Witnessing counseling meetings as needed

Providing termination and unemployment claim support as needed

Manage grievance procedures in partnership with HRBP

Resource for managers to escalate HR issues; partner with HRSC to effectively resolve issues in a timely manner. Liaison between Centers of Excellence and supported business units.

Assists with recordkeeping related to corrective actions, grievances, terminations, transfers with tracking systems.

Maintains knowledge and understanding of laws and regulations related to collective bargaining, unions, labor relations, and human resources.

Assists with preparation of and provide input in development of policies, procedures, documents, reports, and labor agreements.

Assists with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations.

Review talent data in Power BI including exit interview data and share themes with HRBP.

Facilitate the review of reasonable accommodations and interactive process, escalate LOA issues, ensuring appropriate resources are engaged.

Engage and consult with internal legal counsel as appropriate based on potential legal risk factors to the organization.

Facilitate training sessions related to assigned programs as needed.

Identify patterns (behavioral, policy abuse, metrics) and share insights with HRBPs that will help drive organizational change.

Maintain effective communication and positive relationships with managers to promote positive customer satisfaction.

Performs other duties as assigned.

Other information:

OUALIFICATIONS-EDUCATION:

Bachelor's degree in Human Resources, Labor Relations, Business, or related field preferred; or equivalent work experience.

PHR/SPHR certification preferred.

OUALIFICATIONS-EXPERIENCE:

Minimum of three years of professional human resource administration required with experience in employee and labor relations, investigatory techniques and performance management preferred. Includes supporting multiple levels of management in a fast-paced, matrixed work environment.

Demonstrate collaborative approach, business acumen, problem solving, negotiation, conflict management/resolution skills. Ability to influence multiple layers of management.

Experience should demonstrate track record of effective interpersonal skills, cultural competence and agility.

Ability to deal with high stress, time-sensitive situations while balancing multiple tasks with varying complexity.

Excellent verbal and written communication skillsand relationship building skills.

Thorough understanding of laws, regulations, and guidelines related to HR and contract negotiations.

SUPERVISION:

None.

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Brown University Health Corporate Services, USA:RI:Providence

Work Type: Full Time

Shift: Shift 1

Union: Non-Union