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Athletics Events Worker

University of New Mexico
$12.00 Hourly
United States, New Mexico, Albuquerque
1 University Of New Mexico (Show on map)
Jul 21, 2025
Requisition IDreq34005 Working TitleAthletics Events Worker Pay$12.00 Hourly CampusMain - Albuquerque, NM DepartmentEvents Management (925M) Employment TypeStudent Employment Student TypeStudent Employment StatusNon-Exempt Background Check Required For Best Consideration Date8/4/2025 Position Summary As a Student Special Events Worker, you will assist with customer service operations during a variety of athletic and special events. Duties may include ticket scanning, concession support, parking assistance, and other event-related tasks. This is an on-call position, with work assignments based on scheduled events such as football, basketball, baseball, soccer, track, and other activities held at campus athletic fields, stadiums, and venues. Important Requirement: To be eligible for this position, you must be enrolled in at least 6 credit hours for the Fall semester. Also, please indicate in your application if you have Federal or State Work-Study. Primary Responsibilities: Welcome guests, scan tickets at entry points, and assist with seat location and general inquires. Address and resolve guest concerns or complaints in a professional manner. Check tickets or passes for authenticity and access permissions. Support guests with special needs, including assistance with seating accommodations Provide emergency guidance and assist with venue evacuation procedures if necessary. Verify staff credentials for access to restricted areas when required. Offer directions and general assistance to guests both inside and outside the venue. Assist with parking operations, including directing traffic, monitoring lots, and helping guests locate parking areas. Perform additional duties assigned by event management. Minimum Qualifications Preferred Qualifications Preferred Qualifications: Previous customer service experience, preferably in a fast-paced or public-facing environment Ability to remain calm and professional in high-pressure situations Strong communication and interpersonal skills Reliable, punctual, and able to work flexible hours, including evenings and weekends Ability to work both independently and as part of a team Basic knowledge of event or venue operations is a plus Physical ability to stand for extended periods and perform light to moderate lifting if needed Application Instructions Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Be sure to include your most current resume. The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.