New

Donor Stewardship Coordinator

Boys Town
tuition assistance, 401(k), retirement plan
United States, Nebraska, Omaha
Jul 19, 2025
Builds and maintains meaningful relationships with donors through timely and thoughtful recognition, personalized communication, and accurate data management. Oversees donor stewardship initiatives, including the Donor Recognition Society, digital recognition walls, and naming opportunities. Supports gift processing, ensures data integrity in Blackbaud CRM, and collaborates across departments to deliver impactful and mission-aligned donor experiences that enhance donor satisfaction and long-term engagement. MAJOR RESPONSIBILITIES & DUTIES: Maintains and coordinates donor relationships and initiatives, as well as maintains donor stewardship systems. Manages the annual holiday donor recognition process and maintains special stewardship communication with donors including birthday cards, anniversary cards, and thinking of you cards. Collaborates with Marketing and Communications to ensure donor stewardship material complies with organizational messaging and branding; enhances and is innovative with donor stewardship communication strategies, vehicles, and opportunities. Prepares queries, analysis, and reporting for donor stewardship activities. Manages and monitors Donor Recognition Society data and updates information to be displayed on our Digital Recognition Society walls in a timely manner. Engages donors and prospective donors in an appropriate manner and cultivates the relationships. Manages donor inquiries as appropriate by mail, email, or phone in a timely manner and monitors following up as needed. Manages and maintains the donor Naming Opportunity module within BB CRM, including a complete inventory of existing Named Opportunities and any that arise in the future; manages the Named Opportunity messaging and plaques to ensure they remain in good condition. Manages naming opportunities and donor stewardship programs to affiliate sites. Trains identified staff as back-up to the above duties. Coordinates pertinent data gathering and ensures it is properly and accurately recorded in database. Ensures daily processes, preparation, and recording of high dollar donations are recorded accurately and timely. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of donor relations and development practices. High level of professionalism and interpersonal skills. Excellent critical thinking, analytical, and problem solving skills. Computer skills in Microsoft Office, including PowerPoint, Excel, and Word. Ability to communicate at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality. Ability to build and sustain successful, professional relationships. Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards. Ability to adapt responses to situations while maintaining procedural and regulatory integrity. Strong knowledge of Boys Town model and fidelity of care. Service orientation and commitment to assisting donors with enthusiasm. REQUIRED QUALIFICATIONS: Bachelor's degree in business, journalism, marketing, or equivalent combination of education and experience required. Minimum of 2 years of experience including administrative and donor relations required. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.