Quality & Operations Excellence Lead

In this role you will establish and maintain a continuous improvement (CI) culture in ABB focusing on Customer & Quality by deploying a set of CI competencies utilizing Lean Six Sigma (L6S) as the CI methodology and creating transparency to monitor progress within the Transportation and Trade functions of the ABB US and LATAM Electrification Division.

• Continuous Improvement Deployment: Deploy and execute the division strategy to continuous improvement and strategy deployment via L6S. Facilitate best practice sharing within your locations. Work directly with key stakeholders in locations to achieve buy-in and execute strategy. Implement strategic initiatives to improve efficiency, compliance and cost reduction. Executing continuous improvement and strategy deployment and working to standardize processes and develop best practices.

• Subject Matter Expertise: Develop talented individuals within your locations and provide access to internal customers who require specific content knowledge and/or capabilities relevant to their continuous improvement program. Mentor and coach Business CI candidates. Develop pipeline of CI team members able to drive business results. Manage and lead improvement projects or initiatives and ensure processes and tools are in line with requirements. Standardizing processes and implementing routines in line with global directives.

• Business Partnership: Understand the organization's vision and strategy, objectives and improvement needs and suggest projects and improvement actions that support objectives. Work with leaders to identify and access the best resources (internal or external) with which to work.

• Implementation Resources: Ensure budget and team resources for our stakeholder's continuous improvement efforts and assist until the work can be sustained by their own operation. Customers are required to build up competency and resources to sustain solution. Support deployment of Business Unit strategy through effective utilization of CI resources where needed, within the functional area of expertise.

• Performance Transparency & Improvement: Provide organization-wide visibility of the current portfolio of continuous improvement efforts; track via metrics/KPIs progress and value from these efforts in order to help decision makers allocate resources and recognize success, with special focus on operational cost reduction and compliance. Work effectively with other CI leaders to standardize processes and develop best practices. Identify Customs risks areas and develop actionable plans and procedures to mitigate those risks. Evaluate internal controls and drive implementation of recommended improvement plans.

• Capability Building: Provide training, coaching and facilitation support to individuals and teams so that they are better equipped to drive their improvement efforts for themselves. Support/Train in line with training and development structure for respective locations and to make sure the knowledge is well transferred within the CI community.

• Change Management: Drive cultural transformation within the scope of responsibility, with a hands-on approach. Understand and promote behavioral change to continuously improve function performance through programs and initiatives.

• People Leadership and Development: Ensures that the area of responsibility is organized, staffed, skilled and directed. Guides, motivates, and develops direct/indirect subordinates within HR policies. Develops the skills and competencies to create a highly effective and efficient team.

• Bachelor's Degree in engineering, business administration or related field; MBA for relevant master's degree, Lean or Six Sigma Green Belt or Black Belt is highly preferred
• 10+ years of experience, with demonstrated competency in Lean and Six Sigma/Quality Science role
• Strong track record of integrating sound business acumen with implementation of change management experience, demonstrating a customer-centric and flexible problem solving approach
• Ability to effectively communicate with all levels of an organization and tailor messaging to appropriate audience; Ability to present complex concepts via presentations for senior level audiences is highly preferred.
• Previous leadership experience in leading and influencing virtual teams
• Self-starter who can develop effective networks with internal customers and external stakeholders while maintaining a commitment to compliance and integrity
• Strong time management, prioritization, analytical, and organizational skills, with ability to meet deadlines and achieve desired results
• Adaptable and capable of managing multiple initiatives, both collaboratively and independently
• Preferred: Licensed Customs Broker
• Understanding the process surrounding assessing jurisdiction and classification of items
• Must be authorized to work in the United States

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.