New

Grooming Manager

Stratton Mountain Resort
parental leave, sick time, 401(k)
United States, New Hampshire, Lebanon
Jul 18, 2025
Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts Free or discounted multi-resort dependent season passes Free or discounted IKON pass Discounted golf & fitness center memberships Employee childcare rates & discounted seasonal programs Retail + F&B discounts Friends & family tickets Onsite medical clinic Medical, dental, vision, life, disability, EAP, HSAs, & FSAs 401(k) plan with company match Discounted tuition plan Paid parental leave Paid sick time, FTO, Vacation Additional perks & benefits for year round employees POSITION SUMMARY The Grooming Manager is responsible for leadership of the grooming and trail crew teams, providing the best snow surface possible, and financial oversight of the grooming department. This position requires the execution and management of all operational, technical and mechanical related issues contained within or associated within the resort grooming operation. This is a benefit eligible full-time year-round role, compensated between $55,000 - $75,000 annually. ESSENTIAL DUTIES Oversee the day-to-day and season-to-season management of the Grooming and Trail Crew teams In cooperation with HR, manage the recruiting, staffing, training, retention, evaluation and motivation of all personnel Establish best practices Maintain proficient understanding of technological and service advances within the ski industry associated with areas of responsibilities Maintain excellent guest and employee rapport and ensure customer satisfaction remains at the highest level possible Attend daily meetings as required Readiness to step in as back up into any part of the daily operations Perform routine inspections of all facilities and machines to ensure they are in optimal and safe operating condition Develop and maintain required and appropriate operational record keeping ensuring regular analysis and effective management of operations Develop and communicate department plans, goals, and objectives to the team Maintain the highest safety standards and code compliance for guests and staff daily Support budget guidelines and targets Communicate and plan with Senior Mountain Operations Manager daily Additional duties as assigned EDUCATION & EXPERIENCE REQUIREMENTS EDUCATION: High School Diploma, or equivalent, required Associate or bachelor's degree in business, or related field, preferred EXPERIENCE: Previous grooming, and/or ski industry experience 7 - 10 years of large scale supervisory experience Previous experience and knowledge of snowcat, and heavy equipment operations QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Proficient ability to multitask superb organizational skills. Strong financial and business-related skills Strategic thinker Team Player PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. An Equal Opportunity Employer