Case Manager I

Position Description:

Case Manager I, Cancer Center Psycho-Oncology Program

Purpose

Organize and coordinate all aspects of patient scheduling from intake through ongoing care and work closely with clinical and support staff to ensure a smooth and timely process of information gathering and decision-making.

Primary Responsibilities

• Organize and coordinate all aspects of patient scheduling including responding to initial requests for service, gathering necessary information to determine the appropriate level and need for services per established protocols and scheduling new patients for evaluation and other necessary appointments.
• Monitor providers' schedules and patient flow.
• Complete and maintain all necessary and appropriate files and records associated with patient scheduling.
• Recommend appropriate resources when the clinic cannot serve the patient.
• Assist in gathering and reporting program data, quality assurance and outcome evaluation consistent with current protocols.
• Attend staff meetings and community-based meetings as appropriate.

Preferred Schedule:



Monday - Friday

Position Requirements:

Knowledge - Skills - Abilities

Knowledge of biology, clinical judgment, medicine, cultural awareness, and consulting.

Medical documentation, interpersonal, practice-based learning and improvement, empathy, and decision making skills.

Qualifications

Appropriate experience may be substituted on equivalent basis.

Minimum Required Education: Associate's degree

Minimum Required Experience: 2 year's

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination


The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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