Senior Site Reliability Engineer

Thomson Reuters
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)

2900 Ames Crossing Road (Show on map)
Jul 25, 2025
Senior Site Reliability Engineer - Cloud Infrastructure Specialist Do you have deep expertise in cloud infrastructure architecture and a passion for building resilient, secure systems? Join our team! Thomson Reuters is transforming how it supports the technology products and platforms delivered to our customers worldwide. The Legal Service Management team is seeking a Senior Site Reliability Engineer with strong cloud infrastructure and networking expertise to join our team in Eagan, MN. This team is at the heart of supporting applications within Thomson Reuters' Legal and Risk/Fraud segments. About the Role In this opportunity as a Senior Site Reliability Engineer, you will: Cloud Infrastructure & Architecture (Primary Focus): * Design, provision, and maintain Azure cloud infrastructure including IaaS, PaaS, and hybrid cloud solutions * Architect and implement scalable, high-availability cloud infrastructure solutions * Deploy and manage containerized resources in AWS including Docker, SQL Server, and Linux environments * Serve as the technical lead for cloud infrastructure decisions and architectural reviews Cloud Networking & Security: * Design and manage complex cloud networking solutions including site-to-site VPNs, subnetting, VNets, routing, NAT, and DNS * Oversee cloud security architecture including Cisco firewalls, Azure Network Security Groups (NSGs), and network routing tables * Implement and maintain identity and access management using Least Privileged Access principles * Manage Active Directory, key vaults, Single Sign-On, SAML, and cryptographic certificates Infrastructure Operations & Monitoring: * Establish comprehensive monitoring, alerting, and logging strategies for cloud resources * Proactively monitor system performance using tools like Datadog and respond to alerts to maintain high availability SLAs * Manage vulnerability scanning programs and ensure timely remediation * Oversee backup and recovery systems, including annual disaster recovery exercises Technical Leadership & Collaboration: * Act as the primary Subject Matter Expert (SME) for cloud infrastructure across enterprise teams * Lead technical discussions and participate in architectural forums * Document system designs and operational procedures (Lucid, Microsoft Office 365, SharePoint, Teams) * Evaluate emerging cloud technologies and provide strategic recommendations * Collaborate with development, QA, and product teams to align infrastructure requirements with software releases About You You're a fit for the role of Senior Site Reliability Engineer if your background includes: Bachelor's degree in Computer Science, Engineering, or related technical field Minimum 3+ years of hands-on experience as a cloud infrastructure engineer/architect Deep, practical experience with Microsoft Azure cloud services with proven success in production environments Strong cloud networking expertise including site-to-site VPN, subnetting, VNets, routing, NAT, and DNS configuration Hands-on experience with cloud security including firewalls, NSGs, and network security architecture Technical Expertise: * Advanced knowledge of Azure IaaS/PaaS services, resource management, and cost optimization Experience with AWS cloud services and multi-cloud environments Proficiency with Microsoft SQL Server in Azure/AWS environments Strong background in VM sizing, deployment, and automation in high-availability environments Experience with cloud authentication technologies (SAML, SSO, Active Directory) Knowledge of infrastructure monitoring tools (Datadog preferred) Experience with Infrastructure as Code and deployment automation Cloud networking and firewall management experience (Cisco preferred) Experience with AI/ML technologies for infrastructure automation and optimization * Familiarity with compliance protocols and security frameworks Experience with disaster recovery planning and execution Proven ability to quickly assess and respond to security threats and infrastructure issues Strong analytical and problem-solving skills with ability to troubleshoot complex infrastructure problems Excellent communication skills with ability to explain technical concepts to varied audiences Strong organizational skills with ability to manage multiple priorities and drive consensus Commitment to continuous learning and staying current with cloud technology trends This role requires an experienced cloud infrastructure professional who can immediately contribute to our Azure-based infrastructure and hit the ground running from day one. #LI-GK1 What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $88,200 - $163,800. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.