New

Sr Emergency Response Consultant

Southwest Airlines
401(k)
United States, Texas, Dallas
Jun 26, 2025
Department: Preparedness & Risk Management Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: At Southwest Airlines, the Safety of our Customers, Employees, and aircraft is our number one priority. The Senior Emergency Response Consultant is responsible for planning, developing, and executing Southwest's Emergency Response Program. They'll leadprojects and initiatives to enhance resources, plans, and the overall response to disruptive events. Additionally, the Consultant influences and advises all Southwest departments on response initiatives. The Senior Emergency Response Consultant has strong communication skills and a continuous improvement mindset to support initiatives that enhance the Safety and security of Southwest. Additional details: The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Southwest Airlines is an Equal Opportunity Employer.We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities Support the Company's efforts to comply with the federal regulations for emergency preparedness as outlined in the Aviation Disaster Family Assistance Act of 1996, as well as other applicable laws and Company standards Maintain a working knowledge of all Southwest Departments to better develop and enhance response plans Influences departments across the Company to create and maintain consistency in the Emergency Response Program Perform research and analysis to ensure the Emergency Response Program continues to evolve and is properly documented and maintained Provide direction and guidance to Response Teams by developing materials and facilitating sessions related to the Emergency Response Program Develop and leads Companywide preparatory crisis drills along with select Team and local emergency drills Represent Southwest at external industry meetings and trainings and shares knowledge gained with appropriate Emergency Response Leaders and Teams May perform other job duties as directed by Employee's Leaders Knowledge, Skills, and Abilities Knowledge of emergency response and crisis management procedures Knowledge of advanced training/instructional methods and procedures appropriate for the Emergency Response Program Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Skilled in creating written materials, including reports, presentations, and other documentation as needed Skilled in developing clear and concise written materials, including presentations Ability to respond to situations with a clear sense of urgency while exhibiting calm and confident behaviors Ability to handle multiple concurrent projects and prioritize accordingly Ability to perform basic statistical and data analysis Ability to use survey tools Ability to demonstrate executive presence at all levels of Leadership through development and facilitation of presentations Ability to direct and influence the work of others Ability to work well with others as part of a team with awareness and understanding of reactions of others Ability to interact effectively with all organizational areas Ability to work independently to plan and manage projects through to completion Ability to present effectively to Leadership Ability to interact effectively with all organizational areas Ability to direct the work of others Ability to read documents, follow instructions, learn and understand office policies and procedures Education Required: High School Diploma or GED Experience Advance level experience, seasoned and specialized knowledge in: Project Management Presentation development Executive presence Influencing others to affect change Process documentation and simplification Emergency Response/Crisis Management procedures Preferred: Advanced Microsoft Office experience (especially PowerPoint) Preferred: QuickBase experience Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Pay & Benefits: Competitive market salary from $116,350 per year to $129,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit* Competitive health insurance for you and your eligible dependents (including pets) Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you'll love: https://careers.southwestair.com/benefits Pay amount does not guarantee employment for any particular period of time. 401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits. ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Compan Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Must meet confidentiality expectations as the confidential, proprietary, and sensitive Company information Must be able to work extended hours as needed Must be able to travel with overnight stays required Southwest Airlines is an Equal Opportunity Employer.** Please print/save this job description because it won't be available after you apply.