New

University Program Associate

North Carolina State University

$ 35,589 - $ 64,499

United States, North Carolina, Raleigh

Jun 25, 2025

Job Posting Information

Posting Number	PG194635SP
Internal Recruitment	No
Working Title	University Program Associate
Anticipated Hiring Range	Commensurate with education and experience ($40,000 - $42,000)
Work Schedule	8am - 5pm, with some flexibility
Job Location	Raleigh, NC
Department	Department of Clinical Sciences
About the Department	The Vector-borne Disease Diagnostic Laboratory is within the Department of Clinical Sciences ( DOCS), administered by the College of Veterinary Medicine at NC State University. The focus of the VBDDL at NCSU- CVM is diagnostic services and research to benefit animal health. It is our intention to provide quality answers to diagnostic questions. The assays, antigens and controls used are developed and validated as a component of our research. The college is committed to making community a priority and promoting innovation. We embrace effective leadership and we champion personal and professional growth.
Essential Job Duties	The Vector-Borne Disease Diagnostic Laboratory ( VBDDL) at the College of Veterinary Medicine is looking for a detail-oriented, proactive University Program Associate to join our collaborative team. In this role, you'll play a critical part in the daily operations of a high-impact laboratory that supports veterinary diagnostics and groundbreaking research. You'll serve as the central administrative and communications hub of the VBDDL, ensuring seamless coordination between veterinary professionals, research collaborators, and laboratory staff. Reporting to the Laboratory Manager and Principal Investigators, you'll support both clinical diagnostics and research initiatives through timely and effective communication, data organization, and problem-solving. Key Responsibilities Act as the first point of contact for incoming calls, voicemails, and emails. Coordinate sample submissions and assist with troubleshooting submission issues. Apply SOPs and lab policies to respond to client questions and complaints. Facilitate communication between clients and lab directors for consultations. Maintain digital records, organize research and clinical data, and support data analysis. Order supplies and manage lab inventory and equipment needs. Update websites, voicemail greetings, and social media communications. Perform general administrative tasks and assist with special projects as needed. If you're organized, tech-savvy, and an excellent communicator and able to juggle multiple requests while maintaining attention to detail, we encourage you to apply. You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our Employee Value Proposition ( https://news.hr.ncsu.edu/you-belong-here/) and learn more about what makes NC State the best place to learn and work for everyone.
Other Responsibilities	In addition to the core responsibilities of this role, there may be opportunities to take on additional duties that allow you to build new skills and gain a deeper understanding of the department's operations, including: Entering diagnostic and research test submissions into the laboratory information system. Notifying research staff of specimen arrivals and facilitating appropriate sample handling. Assisting with storage and processing of submitted samples. Performing rapid diagnostic testing (SNAP4DX Plus). Maintaining office and laboratory workspaces. Supporting other tasks as assigned by the laboratory manager or principal investigators.

Qualifications

Minimum Experience/Education	Bachelor's degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Other Required Qualifications	Experience with the following computer and software: Google Drives, Microsoft Office; Microsoft Excel; Orchard/ UVIS, or other laboratory information systems
Preferred Qualifications	BS degree in Biomedical Sciences, Molecular Biology, Microbiology, Genetics, Biochemistry or other life science-related field; or an equivalent combination of training and experience Experience interacting with veterinarians and scientists utilizing diagnostic services Experience working in a research laboratory environment
Required License or Certification	N/A
Valid NC Driver's License required	No
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	06/24/2025
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	07/01/2025
Notice to Applicants	*Please note that the work history on your resume, must also be included in your application.*
Special Instructions	Please include a cover letter, resume and contact information for three professional references.

Position Details

Position Number	00111516
Position Type	SHRA
Position Classification Band Title	University Program Associate
Position Classification Band Level	Contributing
Position Classification Salary Range	$ 35,589 - $ 64,499
Salary Grade Equivalency	GN05
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.0
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Mandatory - Medical Emergencies
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	195001 - Department of Clinical Sciences
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.