IS Network & Technology Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Your role and responsibilities:

This position is a key link between the business users, OT (Operations Technology), IS (Information Systems), and IT (Information Technology) service delivery teams in and for US MO Drives Divisions Site. The IS Network & Technology Specialist - under leadership of local IS Manager and key stakeholders - will help support, evolve, and promote the local IS/IT systems and processes.

The work model for the role is: Onsite #LI-Onsite

You will be mainly accountable for:

• Responsible for supporting the wide area and local area networks, on-premise hosting environment, VoIP telephony services, and overall IT infrastructure for the US Motion Drives Divisions Site (currently sites in New Berlin, WI, Virginia, and New Jersey).
• Responsible for design, installation, maintenance and assurance of delivery for IT-related hardware and software, as well as presentation and conference room services.
• Responsible for wired and wireless networking, servers, UPS, desktops, laptops, industrial computers, MFP devices, label printers, RF scanners, mobile devices, video conferencing systems, PA system, Security systems, and digital signage for the factories and offices.
• Establish strong, productive relationships with local business users, IS team, agreed local IT vendors, infrastructure delivery teams, Information Security, Physical Security, and Facilities to facilitate reliable and continued support in the areas of OT, IS and IT-related investments.

Qualifications for the role:

• 5+ years' experience working in IS/IT support role, preferably in a multinational corporation with multiple niche service providers.
• BS in computer science, network infrastructure, IT management, or related degree.
• Deep, low-level design understanding of wired and wireless networks, printer architectures, application landscapes, and WAN/LAN topologies.
• Hands-on experience and conceptual understanding of servers, VMware ESXi, Windows operating systems, SQL database management, and file storage systems.
• Working knowledge of Cisco Unity and Unified VoIP administration platforms.
• Experience with configuring, managing and repairing End User Computing (EUC) and mobile devices; experience with Lenovo PCs and iPhones/iOS devices preferred.
• Strong working knowledge of ITIL and ITSM practices, coordinating with managed service providers to achieve service objectives; experience with ServiceNow preferred.
• Ability to collaborate with various departments and multicultural global teams and excellent oral and written communication skills with extreme customer focus.
• High capability to troubleshoot devices, software, systems and processes.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory 1 | Digital Customer Success Manager We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

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We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.