Technical Support Specialist

TEKsystems
$19.00 - $23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Kentucky, La Grange
Jun 21, 2025
Job Overview: We are seeking a skilled and customer-focused Desktop Support Technician to join our on-site IT support team. This position requires hands-on experience in desktop setup, maintenance, and troubleshooting in a Windows-based environment. The ideal candidate will also be comfortable assisting with a range of additional technical tasks, including basic support for security systems, servers, and networking equipment. This is a unique, field-based role in a secure, structured setting where professionalism and adaptability are essential. The technician will be providing technical support to staff while occasionally interacting with individuals assigned to assist with daily operations. Key Responsibilities: * Provide on-site hardware and software support to end users * Perform installations, diagnostics, and repair of desktop systems and peripherals * Support device imaging and software deployments * Assist with maintaining IT infrastructure, including cameras, servers, and switches * Manage service tickets and document resolutions * Communicate effectively and provide excellent customer service in a high-security environment Required Qualifications: * Proven experience with desktop support and troubleshooting * Strong understanding of Windows operating systems and standard office applications * Ability to carry and maneuver heavy equipment, and work in physically demanding environments * Valid driver's license required * Willingness to attend and complete mandatory training sessions lasting up to three weeks Preferred Skills: * Excellent organizational abilities and self-direction * Familiarity with support ticketing systems * Adaptable mindset and strong interpersonal communication skills Experience Level: Expert Pay and Benefits The pay range for this position is $19.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in La Grange,KY. Application Deadline This position is anticipated to close on Jul 4, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.