Lead Systems Engineer

Title: Lead Systems Engineer

Duration: Long Term Contract, Hybrid

Location: Dallas, TX

Pay Rate: $60/Hr to $80/Hr

Shift Timing (Day/ Evening/ Night): Day

Job Description:

• Work as Lead System Engineer is a valued member of The Middleware Delivery Services Team in the Configuration, Maintenance, And Support & Delivery of various Middleware and MQ Technologies.

Roles and Responsibilities:

• Installation, Configuration, and Administration of Middleware Technologies such as IBM MQ, Tomcat, Liberty, Kafka and PingAccess.
• Support and Troubleshooting of Middleware Technologies such as IBM MQ, Tomcat, Liberty, Kafka and PingAccess
• Troubleshooting issues related to access management solutions like IBM HIPAM etc.
• Load Balancing, High Availability, and Disaster recovery plans and configurations.
• Environment Integrations with other interfaces and 3rd party applications
• Experience in providing support and good troubleshooting experience.
• Support any new application deployed in all Dev, QA, PSE and PROD environments
• Use of monitoring tools and other 3rd party tools to maintain system health and uptime.
• Expert knowledge of incident, problem and change management (ITIL) processes and ITSM tools.
• Performance analysis, tuning, and optimization.
• Open cases and knowledge of working with vendors.
• Knowledge in Automation / Configuration management/tools (Chef, Ansible, TFE, etc.)
• Support coverage for scheduled application shakeout and production release
• Support 24/7 shift coverage for BAU production support.

Required Skills:

• Work closely with Solution Architect and application developers to identify and specify the complex business requirements and processes (e.g., diverse development platforms, software, hardware, technologies and tools, etc.).
• Participate in Agile squad and build the Middleware Infrastructure upon agreed Engineering workflow standards
• Work with a cross-functional team leveraging agile development methodologies and tools
• Perform research, analysis, documentation, testing implementation and on-going support for the infrastructure builds.
• Validate tomcat build requirements, leverage automation tools to complete requirements
• Provide all aspects of Middleware provisioning and onboarding (IBM MQ, Tomcat, Liberty, and PingAccess) including initial planning, configuration, deployments, troubleshooting, maintain instances with automation tool
• Also providing the daily status on the JIRA tasks which all is assigned on the board.
• Requires excellent analytical ability for architecture and flows, strong judgment and probe analysis techniques, an in-depth knowledge of business unit's functions and applications, and broad knowledge of technology platforms
• Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
• Support 24/7 shift coverage for BAU production support. Ready to work in Shift and flexible to work on weekends.

Education:

• Minimum of 6 years of related experience
• Bachelor's degree or equivalent experience

Additional Qualifications:

• 10+ years' experience in supporting real time production environments.
• Extensive debugging skills and troubleshooting experience.
• Experience with Middleware technologies like IBM MQ, WebSphere, Tomcat, Liberty, Kafka, PingAccess.
• General knowledge of industry principles and familiarity with modern technologies like Amazon cloud, Unix/Linux, virtualization, etc. is good to have but not a requirement.
• Familiar with monitoring and ticketing tools like SNOW, SPLUNK etc.
• Certifications in any one of middleware areas will be a plus.
• Automation knowledge and experience will be a plus.