Unit Secretary - Emergency Dept - Contingent - Wyandotte

Job Title: Unit Secretary - Emergency Department

Department: Emergency Services

Shift: Contingent: Hours Vary - Rotating Shifts

Location: Henry Ford Wyandotte Hospital-2333 Biddle Avenue Wyandotte MI 48192

General Summary:
The Unit Secretary supports the daily operations of the Emergency Department by performing essential clerical and reception duties. This role serves as a key point of communication between patients, families, and the healthcare team. Responsibilities include managing patient records, entering orders, coordinating communication, and assisting with unit organization-all while upholding the Henry Ford Health System Team Member Standards of Excellence.

Key Responsibilities:

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  Greet and assist patients, visitors, and staff in a courteous and professional manner.

  
  
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  Answer phones, route calls, and relay messages accurately and promptly.

  
  
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  Maintain and organize patient charts, including admissions, discharges, and transfers.

  
  
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  Enter orders and data into electronic health records and hospital systems.

  
  
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  Support communication and coordination during high-volume and emergency situations.

  
  
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  Maintain unit supplies and assist with scheduling and transport coordination.

  
  
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  Work closely with the clinical team to support efficient patient care.