Account Specialist ll

Considering a job change? Take a look at Aon! Our commercial risk team in New York City is looking for an Account Specialist II!

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Your impact as an Account Specialist

As an Account Specialist II your job is to work closely with our team of colleagues to ensure outstanding client service and risk consulting. Assisting Account Executives, leading key processes that serve clients and undertaking the client-facing and internal activities related to these processes is a large part of the role. The ability to work in a fast-paced environment and attention to detail are a plus in the position.

Job Responsibilities:

• Maintains effective and productive relationships with clients. Serves independently in a client-facing capacity on matters of moderate importance and complexity.
• Facilitates the timely and accurate flow of information between clients, AE and Broker account team members.
• Follow up for binders, policies and endorsements.
• Where applicable, serves as the primary interface with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed effectively and quality of client deliverables.
• Receives and manages routine and complex coverage inquiries and endorsement requests.
• Serves as key client liaison for items such as certificates, auto IDs, location additions, invoices, WC posting notices, ad-hoc endorsement requests, allocations, premium finance agreements, summaries of insurance, and policy transmittals.
• Ensures operational excellence, including adherence to service management requirements.
• Collaborate with brokerage teams, ACS and Accounting Team (PASC) to help resolve accounting discrepancies.
• Undertake various duties as assigned including completing special client projects.
• Help colleagues & clients troubleshoot and resolve basic certificate of insurance, invoicing, policy issuance issues.
• Complete schedules of insurance, program graphic, open items, renewal strategy and proposal documentation for clients within service standards timeframe. Electronically store all pertinent client data and correspondence in the shared drive.
• Adheres to service management requirements (Aon Compliance requirements, Client Service Standards, etc.). Monitors and follows-up for prompt invoice generation, fee agreements, receivables, allocations, addressing Notices of Cancellations and collections.
• Actively supports and monitors the renewal process and coordinates the assembly of the Renewal Strategy and Renewal Proposal with the Account Executives and Brokers.

Skills and experience that will lead to success

• 2+ years of previous commercial insurance experience preferred
• Property and casualty brokers license preferred or to be obtained within 120 days of start date

Education: Associate's degree preferred or equivalent years of industry experience.

Property & Casualty Insurance License preferred, or to be acquired within 120 days of start date.

The salary range for this position (intended for U.S. applicants) is $65,000-85,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.