Clinic Service Representative- Full Time- Day Shift

EDUCATION AND EXPERIENCE REQUIRED:

• High School Diploma or equivalent.
• Required to perform calculations, complete forms, extensively utilize computer information system.
• Familiarity with clinic environment preferred.
• Demonstrated ability to work with detailed information.
• Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel.
• Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs.
• Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office. Ability to work successfully in a fast-paced environment with frequent interruptions.
• Ability to work within a team setting and be supportive of team members. Successful completion of yearly competencies.
• Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer).
• Ability to work effectively with populations of diverse backgrounds and ages. Dependable and punctual.
• Strong organizational skills and ability to multi-task.

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.

• Organization: Henry Ford Medical Group
• Department: Operating Room-GP Cottage
• Shift: Day Job
• Union Code: Not Applicable