Manager, Workplace Operations, NA

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Overview

This role will be based onsite in Denver, CO.

The Manager, Workplace Operations plays a key role in shaping a high-functioning, people-centered office environment that enhances productivity, engagement, and culture. This individual is responsible for the day-to-day management of office operations, facilities, space planning, and in-office events. The role includes programmatic support for the Executive Assistant (EA) function and direct supervision of an Workplace Operations Coordinator. This person will act as a key connector across teams, ensuring seamless coordination of administrative services and a consistent, positive in-office experience.

Essential Job Functions

EA Program Coordination & Support

• Serve as a central point of coordination and resource for the EA team, providing logistical and operational support.
• Help assess EA coverage needs and assist with temporary support or reassignments during absences or transitions.
• Offer guidance on shared processes, tools, and standard methodologies.
• Partner with EA managers to provide feedback and operational insights to improve team efficiency and collaboration.
• Support onboarding and orientation of new EAs as needed.

Office Administration Supervision

• Directly supervise the Workplace Operations Coordinator employee responsible for:
  • Front desk and visitor experience
  • Office/kitchen supply management and vendor coordination
  • Scheduling and driving internal office events and culture-building activities
  • Providing general administrative support across departments
• Provide workload prioritization, coaching, and day-to-day oversight.

Facilities & Office Management

• Oversee daily operations of the physical office, ensuring functionality, safety, and cleanliness.
• Serve as the primary point of contact for building management and facilities vendors.
• Manage service tickets, repairs, and ongoing vendor performance.

Space Planning & Seating Coordination

• Manage seating assignments, space utilization tracking, and moves/adds/changes within the office.
• Partner with IT, HR, and Facilities to support smooth onboarding, offboarding, and internal relocations for Denver based employees.
• Maintain accurate seating charts and occupancy data across all North America locations.

Employee Engagement & Office Events

• Plan and execute in-office events, seasonal celebrations, and employee engagement activities aligned with company culture.
• Collaborate with cross-functional stakeholders (e.g., People & Culture, Communications, JEDI) to deliver inclusive and engaging programming.
• Collect and analyze feedback to improve employee experience.

Budgeting & Administrative Oversight

• Manage budgets related to workplace operations, supplies, office services, and events.
• Identify opportunities to optimize spending and streamline operations.

Onboarding Experience Management

• Continuously improve the Denver onboarding experience based on employee feedback and cross-functional input.
• Partner with People Experience, IT, and EAs to ensure a smooth and coordinated Day 1 experience for all Denver based employees.
• Coordinate the physical and logistical onboarding of new hires to the Denver office, including workstation setup, seating assignments, and welcome materials.

Emergency Planning & Safety

• Serve as the primary contact for building security regarding safety issues and emergency response.
• Coordinate with property management and internal stakeholders to ensure compliance with safety standards and preparedness for drills or incidents.
• In collaboration with internal stakeholders, own the development, communication, and training of emergency response procedures, including evacuation plans and safety protocols.

Data & Reporting

• Use data to drive continuous improvement in space planning, employee engagement, and vendor performance.
• Prepare reports and dashboards to share trends, operational metrics, and recommendations with leadership.
• Track and analyze data related to space planning, occupancy, supply usage, and budget performance.

Workplace Strategy & Continuous Improvement

• Collaborate with the People Experience and IT teams to identify and implement enhancements to workplace technology and collaboration tools.
• Lead initiatives to optimize office sustainability practices and space utilization.
• Develop and implement office policies, procedures, and workplace standards to improve the overall employee experience and operational efficiency.

Vendor & Contract Management

• Ensure compliance with procurement policies and budgetary guidelines.
• Negotiate terms, manage renewals, and monitor performance against service level agreements (SLAs).
• Manage all vendor relationships and service contracts related to office operations, including janitorial, maintenance, security, catering, and office supply services.
• Liaise between employees and property management for parking or access needs.

Additional Duties

• Additional duties as assigned by Management

Job Requirements

Education & Experience:

• Bachelor's degree in Business Administration, Facilities Management, Operations,and/or equivalent experience preferred.
• 5+ years of experience in office operations, facilities coordination, or workplace services.
• Demonstrated success managing office programs, vendor relationships, or space planning initiatives.
• Experience partnering cross-functionally with HR, IT, executive support, and real estate/facilities teams.

Skills & Competencies:

• Strong organizational and project management skills with a proven ability to manage competing priorities and deadlines.
• Excellent interpersonal and communication skills; comfortable interfacing with employees at all levels, including executives.
• Proactive, resourceful, and able to anticipate needs before they arise.
• High attention to detail and ability to identify and implement process improvements.
• Confident in navigating vendor negotiations, office safety planning, and space management tools or systems.
• Discretion, sound judgment, and professionalism in handling sensitive information.
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Teams).
• Experience with workplace tools such as space planning software, visitor management systems, or facilities ticketing systems a plus.
• Travel required is expected to be up to 20% but may increase over time as the business evolves

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• Salary Range: $120,000 - $130,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)
• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

We'll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon-we're excited to find the right person and will keep the role open until we do!

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.