Benefit Administration - Verification Specialist

AON is looking for a Benefit Administration - Verification Specialist - (Hybrid role located in Hammonton, New Jersey)

• As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Consumer Benefits Solutions business group. The location for this role is in our Hammonton, NJ office.

How this opportunity is different

• We are seeking a highly capable Dependent Verification Specialist to receive, verify, process, and distribute all employee documentation related to benefit eligibility. In this role, your duties will include organizing electronic files, securely storing documents onto third party benefit administration systems, and accurately communicating the results of your finding in a clear and concise manner.

Skills and experience that will lead to success

• Review received documents (email, fax, and/or directly uploaded to system of record) to determine how they will be processed.
• Administrative actions within benefit enrollments (New Hires, Qualified Life Events, Open Enrollments) that require dependent approval or changes to core benefits.
• Navigating through 3^rd party systems for documentation placement and communication
• Review daily reports to determine if documents are required and update systems with findings
• Uploading documents and distributing documented materials to intended recipients.
• Securely discarding documents that have been uploaded and processed.
• Review reports for quality assurance and communicate finding if inaccuracies are discovered
• Assist call center employees with questions regarding documentation processing requirements
• Performing other administrative duties, when required.

You Bring Knowledge and Expertise

Required Experience:

• 3 + years of experience in Customer Service and/or Benefits Administration
• Must be available to work overtime during 4^th quarter to meet client needs (may consist of evenings and some weekends)
• Experience working in a fast paced environment with minimal instruction and a high degree of accuracy.
• Experience setting priorities and managing work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
• Experience working in a team environment including maintaining cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts.
• Good communication skills including the ability to cooperate purposefully and provide information and guidance, as needed, to achieve the business goals of the company.

Preferred Experience:

• Previous benefits experience
• Bi-lingual Spanish and English -reading and speaking
• Strong Microsoft Office skills

Education:

• High school diploma or equivalent required. College degree preferred.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

• The salary range for this position intended for U.S. applicants is $39K to $43K annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

#LI-HYBRID

#LI-DH1