Customer Account Executive

About Us:

Pursuit Aerospace is a major supplier of castings, forgings, machined components, and fabricated assemblies to the aero engine and other select markets. Founded on a commitment to relentless, continuous operational improvement and extraordinary customer service, we at Pursuit Aerospace pride ourselves on competitive cost structures, exceptional on-time delivery, and industry-leading quality.

The Pursuit family of companies has cultivated long-term relationships with our customers around the world through respect, teamwork, technology, and trust. We are driven to develop industry-leading process innovations and manufacturing techniques on behalf of our customers.

About the Opportunity:

The Customer Account Executive will report directly to the Pursuit Head of OEM Sales. This position, while having no direct reports, will be responsible for the overall health and development of customer relationships, including mentoring site account managers and other customer-focused team members on customer engagement.

At Pursuit Aerospace, we're looking for individuals who thrive in complex, fast-paced environments and are passionate about organizational excellence. If you're an experienced business development leader with knowledge of metal part manufacturing processes and a drive to make a meaningful impact across a global manufacturing footprint, this is a career-defining opportunity.

We seek an account executive to further develop one of our largest OEM accounts. The successful individual will develop strong internal and external relationships with Supply Chain, Engineering, Quality, and key executives to address business challenges and create a dialogue culminating in new manufacturing arrangements that benefit Pursuit's operating divisions.

This role can be done remotely with travel (up to 25%). The preference is a candidate in the New England area.

Responsibilities:

• Creating and managing a customer roadmap that defines multi-year targets and KPIs by product area, site, and program
• Creating customer specific growth strategies that tie to Pursuit's current and desired manufacturing capabilities
• Building and managing a new business pipeline to achieve account growth targets
• Managing, improving, and extending existing contracts to achieve sales and margin targets
• Establishing relationships with customer engineering, supply chain, and executive personnel at all locations and spending significant facetime with critical decision makers
• Drafting new business proposals and negotiating subsequent awards
• Assisting site Account Managers and General Managers with customer requirement understanding and Pursuit obligations
• Escalating customer relationship issues to Pursuit executives in a timely and responsible manner

Reasonable accommodations may be made to enable individuals to perform the essential functions.

Required Qualifications:

• Bachelor's Degree (Engineering or Business preferred)
• Minimum of 7+ years of relevant work experience

Preferred Qualifications:

• Ability to interpret technical data and understand opportunity fit with each manufacturing site's capabilities
• Knowledge of manufacturing environments: machining, sheet metal, fabrications, castings, forgings
• Knowledge of how OEM supply chain and engineering functions work, including specifications, contracts, and changes
• Ability to create clear and impactful presentations for reporting, problem resolution, and positioning
• Ability to understand and talk fundamental economics behind deal financials, specifically: COGS, investment parameters and pricing elements
• Ability to understand and talk the fundamental industrialization elements behind deal framework, specifically: manpower, machine selection, manufacturing methods, materials and measurement particulars
• Ability to program manage key initiatives to successful outcomes

Special Requirements

• Travel up to 25%

Working Conditions

• Working conditions typically include both office and shop floor environments
• Personal protective equipment (e.g., safety glasses and safety shoes) is required on the shop floor
• Occasional weekend and evening work may be required to accommodate priorities, deadlines, and schedules.

Compensation & Benefits:

• We offer a competitive salary and benefits package, including health and disability insurance, 401(k) match, paid time off, and company-paid holidays

Equal Opportunity Employer:

• Pursuit Aerospace is an Equal Opportunity Employer. We adhere to all applicable federal, state, and local laws governing nondiscrimination in employment, and we do not tolerate workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.