About Us
Welcome to the Kartrite Resort & Waterpark, one of the countries most modern indoor waterparks. Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages. We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests. Apply today to learn more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply. Overview Essential Duties and Responsibilities Essential Job Functions: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time Management of Associates * Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department. * Conduct classes, training and in service training for Aquatics staff. * Develop, implement, and monitor programming and schedules for waterpark operation. Anticipates turnover to maintain proper staffing levels. * Interfaces with the Human Resources department to communicate staffing needs and assist in the hiring process utilizing HR procedures. * Permits and encourages advancement for those Associates qualified and interested in career development. * Clearly describe and assign responsibility and authority for the operation of the department. * Works to maintain an efficient, cooperative atmosphere among Associates. * Ensure all lifeguard certifications are current and all lifeguards. * Direct the implementation of department policies and procedures. * Monitors and tracks departmental staff hours to ensure payroll is correct. * Conduct in-depth analysis, planning, and implementation of utilization data and other inputs. * Participates in the Manager-On-Duty (MOD) program and executes duties. * Attends departmental staff meetings and any other meetings as assigned. * Develop detailed, realistic, and comprehensive plans that support organizational objectives
- * Implements strategic cleaning plans for power washing and other tasks as assigned.
* Practices management by walking around to ensure proper procedural practices and service guidelines are compliant in all aspects of the operation. * Communicate effectively with both internal and external customers, using tact and diplomacy to defuse anger, collect accurate information, and resolve conflict. * Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management.
Qualifications and Skills High School Diploma or equivalent experience * Ellis & Associates ILTP Instructor (must be obtained if hired) * 2+ years of Aquatics leadership experience as well as carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. * Certified Pool Operator (CPO) or equivalent (must be obtained if hired) * Must have full time availability that would require but not limited to working late nights, weekends and holidays. * Projects a positive public relations image to staff and guests * Ability to inspire and motivate team members to work together and exceed expectations. * Proficient with Microsoft Office including Word, Excel, and PowerPoint * Successful completion of criminal background check To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. * Sit, stand, talk, and hear. * Required to reach with hands and arms. * Walk, stoop, kneel, crouch. * Must occasionally lift and/or move up to 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, regularly exposed to wet and or humid conditions; outside weather conditions and extreme heat. The noise level in the work environment is usually moderate Compensation Salary Range: $60,405.80 - $60,405.80 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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