Food & Beverage Supervisor

Job Description:

• Actively support the Quality Improvement Process.
• Assist in identifying and implementing a successful marketing plan for assigned outlets.
• Assume responsibility of daily operation of all assigned outlets.
• Assist in working toward positive financial results.
• Assist in ensuring that scheduling functions are performed accurately and on a timely basis.
• Assist in maintaining a highly motivated and well-trained staff.
• Open and close shift in accordance with manager's checklist.
• Initiate aggressive guest interaction through seeking and soliciting feedback from guests.
• Train, maintain and enforce all Blossom Hotel and Crescent Hotels & Resorts service standards using use records, menus and appropriate reference materials.
• Properly execute revenue and check control procedures on shift.
• Handle daily associate relations (e.g., scheduling, time adjustments).
• Maintain a safe and sanitary work environment for all associates and guests.
• Gather and implement all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks).
• Find solutions for problems such as call outs, last minute bookings or any other daily problems that may arise.
• During shift, ensure that guests are satisfied by assisting with serving, seating, and communication with kitchen and by striving to speak to all guests.
• Be on the floor during entire meal period and ensure adequate coverage.
• Conduct taste panels and menu classes on a daily basis for restaurant.
• Ensure that only a quality product is being served.
• Monitor hours and staffing on a daily basis, for restaurant, with accurate scheduling in line forecast and budget guidelines.
• Ensure all side work is done on daily basis.
• Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.
• Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
• Assist any associate in his/her job performance, when required, to ensure guest satisfaction.
• Understand and teach empowerment principles to ensure guest satisfaction.
• Exercise station rotation to ensure stations are distributed fairly.

Benefits:

• Medical, Dental and Vision Insurance
• 401(k) with Company Match
• Paid vacation and personal time
• 7 paid holidays per year
• Membership in an exclusive employee travel program with special rates at Crescent Hotels

Requirements for the position:

• Flexible availability to work AM, PM Shifts, Holidays and weekends
• Minimum 1 year of hotel or restaurant F&B Supervisor experience required
• TABC
• Food Handler Certification

We believe in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.

**Soon to be a Curio Collection by Hilton Property**