Talent Engagement Specialist - Eligibility / Follow-up - Gwinnett County (925658)

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

• Accurately determines eligibility in accordance with local, state, and federal policies and procedures to ensure adequate and proper utilization of program funding.
• Collects and verify proper documentation and conduct data entry as required.
• Provides ineligible individuals with alternative resources within the center and community
• Documents in counselor notes that a determination was made regarding an applicant's eligibility status for WIOA Youth program consideration. This entry should indicate that the applicant's eligibility status is either complete or incomplete & pending or denied.
• Ensures counselor notes contain factual information, professional decisions and be written professionally and with integrity.
• Assists individuals in determining additional information needed such as verification of income, assets and other legal aid.
• Thoroughly documents and ensures each participant meets all the criteria and necessary documentation is accurate and placed in the customer file.
• Ensures updates to any TWC guidelines are adhered to.
• Verification of eligibility and employment. Verify continuing eligibility at the beginning of each month for customers receiving TANF/Food Stamps in TWIST Ensures documentation is complete.
• Verifies all funding streams have been explored and case files updated accordingly.
• Conduct Follow-Up Interviews with participants and identify the appropriate information to collect (i.e. new address, phone numbers, additional contact information, and supplemental wage information) and provide job leads/employment referrals if unemployed and seeking employment
• Prepare and maintain records and case files, proper documentation of services provided, narratives of client contacts, or relevant correspondence. Monitor and record clients' progress to ensure that goals and objectives are met
• Maintain an awareness of socioeconomic factors bearing on unemployment, local labor community problems, and/or resources relating to the labor market
• Maintain participant follow-up records, including file preparation, organization of file, and verification that all information has been received and properly filed
• Other duties as assigned

- You are a self-motivated and flexible team player.

- You consider yourself to have strong organizational, interpersonal, and communication skills.

- You're driven and comfortable multitasking.

- You take pride in your ability to recognize and solve problems as they arise.

- You enjoy making connections with others both in person and over the phone.

- You have a High School or General Education Diploma or higher and 1-2 years of clerical experience and are ready to make an impact.

- Want to stick out above the rest? We'd be blown away if you have previous experience working with individuals from a diverse range of backgrounds.

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.