Loss Prevention Specialist - Killeen, TX

* At least 18 years of age
* High school diploma or equivalent
* Working knowledge of Microsoft Office and general office equipment
* Able to communicate in a professional manner verbally and in writing
* Able to work independently to meet deadlines but remain flexible
* Well-organized, with sharp attention to detail
* Ability to maintain productivity, focus, and meet strict deadlines amid frequent interruptions
* Strong customer service skills (both internal and external customers)
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment

* Complete risk review of checks accepted for negotiation
* Complete holistic risk review of accounts
* Investigate potential risk/fraudulent activity
* Place or revise Regulation CC holds to reduce the exposure of risk to the bank and ensure holds are compliant
* Initiate internal account closings/reversals
* Initiate Verafin cases
* Process return notices
* Professionally communicate via phone, email and/or letters with other bank employees, financial institutions, account holders, and/or makers
* Complete large volumes of work accurately and in a timely manner, while ensuring compliance with policies, procedures, and assigned approval limits
* Make decisions on routine issues in accordance with the Loss Prevention guidelines and assigned approval limits
* Provide branch and contact center assistance with minimal assistance
* Regular and predictable attendance and punctuality
* Other duties as assigned

Position level will be dependent upon internal and external experience

Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds

FCBI is an equal opportunity employer.