Case Manager

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Are you a passionate mental health professional who thrives on helping individuals overcome challenges and reclaim their lives?

Elwyn Adult Behavioral Health Services fosters hope and recovery. Elwyn provides behavioral health services to improve the quality of life for individuals living with mental illness and addictions, serving over 7,000 individuals across 6 states. The cornerstone of our success is Elwyn's deep and longstanding commitment to the principles of recovery and the inclusion of peers in the recovery process.

Elwyn Adult Behavioral Health Services is seeking a compassionate and dedicated Case Manager to join our dynamic Assertive Community Treatment (ACT) Team in Raleigh, NC. This isn't just a job - it's an opportunity to make a real difference in the lives of others. You'll provide critical support, coordination, and resources to help individuals with serious mental illness and co-occurring disorders achieve their recovery goals and live more independently.

Established in 2007, our ACT program has a proven track record of success in helping individuals with severe and persistent mental illness achieve greater independence and integrate back into their communities. We serve up to 120 individuals in Wake County, focusing on reducing reliance on institutional settings while fostering self-sufficiency.

$42,000 - $47,000 per year
Comprehensive benefits
Yearly COLA increase

POSITION SUMMARY: As the Case Manager, you are a member of a multidisciplinary team, utilizing your skill and experience to assess, plan, develop, coordinate, and provide treatment, rehabilitation, and support services to (ACCS) clients under the clinical supervision of the team leader, assistant team leader, and other mental health professionals. A team member equally shares the responsibility to perform various activities and interventions that support (ACCS) clients in the community.

ESSENTIAL FUNCTIONS:

• Integrates the Prism Model for effective treatment of serious and persistent mental illness, into everyday practice and intervention.
• Provides person-centered, strength-based, trauma-informed care
• Ensures that clients receive effective, understandable, and respectful care that is provided in a manner compatible with client's cultural beliefs and practices and preferred language
• Along with the team, on an ongoing basis, reviews the required outcomes to evaluate community tenure and independence.
• Provides service coordination (case management) for an assigned group of clients, including coordination and monitoring of activities, assumes responsibility for, implementing, evaluating, and revising the overall Community Service Plan in collaboration with the client and team; symptom management, works with the clinical team, ensuring immediate changes are made in the Community Service Plan as clients' needs change; educate and support clients' families, and advocate for clients rights and preferences.
• Practices a Housing First approach
• Utilizes evidence-based assessment tools that support matching a client's needs to their services
• In partnership with the client and team develops the Community Service Plan.
• Provides de-escalation techniques to aid the client (s) in managing a crisis, providing intervention to decrease risk, manage symptoms, and maintain safety
• Participates in the Daily Organizational Meeting
• Documents client progress, activities, and outreaches in the Electronic Health Record
• Practices engagement skills across the adult lifespan
• Support: provides practical help and support, advocacy, coordination, problem-solving, training, and supervision to help clients obtain the necessities of daily living; assist clients in finding and maintaining safe housing, coaches clients to learn and carry out ADLs, assist and support clients to perform household activities, including house cleaning and laundry, teach money-management skills, nutrition education, meal planning, grocery shopping, access transportation, help clients to have and efficiently use primary care, dentist, and other medical specialist, support clients with structuring their time (community resources, social and leisure activities, hobbies, etc.)
• Awareness of and offers a range of valuable community activities and linkages that support the client's Community Service Plan.
• Performs other duties as assigned

QUALIFICATIONS, EDUCATION AND EXPERIENCE:

Pre-Employment Education/Experience

• Bachelor's in behavioral science is preferred, or 5+ years of field experience considered
• 3+ related experience working with individuals with mental health conditions, preferred
• Preference will be given to candidates that meet the cultural and linguistic needs of the geographic area.

Relevant Post-job Offer Testing/Conditions

• Knowledge and practice of FHR, DPH, and DMH policies, regulations, and standards.

• Must complete ACCSModule Training within 30 days of hire
• Participate in other ELWYN required/ recommended training according to the training calendar
• Meet or exceed professional development goals
• Demonstrates fidelity to the ACCSmodel
• Ability to make contacts and establish relationships with internal and external supports that allow for the program to function within the more extensive system
• Ongoing education and training in culturally and linguistically appropriate service delivery

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

ELG-20363 / 2025-2280