Patient Care Navigator, Oncology Infusion Center

Hourly Pay Range:

Patient Care Navigator, Oncology Infusion Center

Position Highlights:

• Position: Patient Care Navigator
• Location: Northwest Community Hospital. Arlington Heights, IL.
• Full Time: 40 hours/week
• Hours: Monday-Friday, (8a-4:30p)

• Required Travel: 3040 W Salt Creek Ln. Arlington Heights, IL.

What you will do:

Reporting to the Service Line or specialty program leader (Cardiovascular, Neuroscience, Cancer, GI, Orthopedic, Geriatric), the Patient Navigator serves as the primary point of contact for the patient through the continuum of care; diagnosis, planning, treatment, pre and post-operative care, discharge and follow up. The Patient Navigator functions as a resource to patients, seeking patient input into the plan of care. The Patient Navigator engages and collaborates with all appropriate care givers (physicians and the entire care team) in the plan of care, while serving as the advocate for the patient. The Patient Navigator provides patient and family education, and access to hospital and community resources as well as community education and screening.

• As a primary advocate for the patient after initial diagnosis, ensures that the patient and family understand the diagnoses, treatment strategy and recommended plan of care and resources available until the patient has sufficient knowledge and resources to self-direct care. Empowers patient/family to communicate concerns, preferences and priorities to their healthcare team.
• Facilitates the entry of patients into the program and coordinates their care. Follows the patient throughout the continuum of care services, including guiding the patient and care team through the transitions of care.
• Working in conjunction with the patient's physician(s) and care team, establishes a coordinated plan of care with goals, interventions and treatment plans based on the patient's needs, preferences, beliefs and values. Coordinates resources based on patient needs, insurance coverageand community programs. May identify gaps in care or services, problems with procedures or policies, and intervenes to improve them in collaboration with the care team.
• Assesses the educational needs of the patient and caregivers. Effectively translates and communicates clinical information to the patient. Provides clinical education about diagnosis, treatment, side effects and post-treatment care. Provides necessary education and information on available options, facilitates the informed shared decision making process and realistic goal setting in order to empower the patient /caregiver to actively participate in their plan of care.
• Coordinates the patient's care and serves as an essential liaison between the care team,
  communicating with the multidisciplinary team (physicians, nurses, therapists, social workers, etc.) as needed on behalf of the patient. Facilitates patient appointments, communication with the physicians, and support services (Social Work, PT, etc.). Identifies and addresses the clinical and service delivery barriers to care. Coordinates multidisciplinary care conferences, as needed.
• Provides community education and outreach including hosting speaking events, community screening and marketing initiatives. Establishes on-going community needs assessment to address health care disparities and barriers to care for patients.
• Participates in quality improvement initiatives, collects data regarding performance measures, understands and utilizes the Performance Improvement process, and makes recommendations for process improvement initiatives.
• Assumes responsibility for own professional growth by attending continuing education classes, seminars and reading professional journals.
• Adheres to all Northwest Community Hospital standards, policies and procedures.

What you will need:

• Education: Bachelor of Science Degree in nursing or completion of an accredited Physician Assistant program required.
• Licensure: Current Illinois licensure to practice nursing or current Illinois Physician Assistant license required
• Certification: CPR Certification
• Experience: Three (3) years nursing or Physician Assistant experience in assigned specialty field.

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.