Sr. Strategic Accounts Coordinator

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As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

Job Summary

The Strategic Accounts Coordinator is responsible for driving and supporting selling efforts to key customers by performing the following duties.

Essential Duties & Responsibilities

• Manage key accounts portfolio by establishing strong, long term customer relationships, analyzing customer-specific situations and data, and leveraging product knowledge to generate solutions.
• Achieve assigned strategic account objectives including growth of revenue and margin. Monitor and assess sales performance metrics on assigned accounts.
• Collaborate with management team and use broad discretion to set pricing and determine margin levels for particular sales orders.
• Communicate regularly and proactively with major customers and account managers in order to solicit orders, respond to questions and Requests for Quote (RFQ's), convey Irby capabilities, and determine competitive price levels.
• Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce.
• Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needs.
• Handle difficulties with customers and vendors with diplomacy and seeks assistance when needed.
• Establish relationships with key vendors and purchasing teams to aid the securing of materials.
• Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Utilize expertise of company and/or customer pricing and order entry systems to provide quotations, terms, and delivery arrangements for materials.
• May work for extended periods of time on customer sites setting up inventory and/or assisting with emergency relief, such as severe storm response or prolonged power outages.
• Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.

Minimum Qualifications

• Proficient in Microsoft Office Suite, such as Excel, Word, Teams, PowerPoint
• Effective verbal and written communication skills
• Ability to examine, summarize, and effectively present data
• Ability to prioritize and manage time effectively
• Ability to collaborate with others and work effectively in a team environment
• Strong interpersonal skills and professional demeanor
• Strong problem-solving skills to address customer issues

Preferred Qualifications

• Associate's degree (B. A.) or equivalent from two-year college or technical school; and two to four years related experience and/or training; or equivalent combination of education and experience.

Why work for Irby?

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

Our CompetitiveBenefits?

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.

About Irby

Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry's top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core business segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas. Visit irby.com for more.

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Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law..

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

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Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.