Inside Sales Representative

Location:

Responsible for adherence to company policies including safety and the use of personal protective equipment.

Provides excellent customer service to both internal and external customers.

Ensures all required paperwork is accurately completed, including coding, costing, and pricing.

Advises customer on tools, hardware, and materials needed, and procedure to follow to complete tasks customer wishes to perform.
Order entry, process cash and charge orders; assist with reconciliation of cash and bank deposits.
Communicates by phone, e-mail and in person with customers, sales staff, store managers and others, inquiring about and providing information on cost, ordering and delivery times, etc.
Develops outgoing call strategy to support sales growth for the branch.
May coordinate an internal transfer of product requested by a customers.

Answer customer questions concerning location, price and use of merchandise.
Totals price and tax on merchandise purchased by customers using computer, calculator and/or paper and pencil to prepare invoice.

Accept payment and makes change for customer purchases.

Wrap or bag merchandise for customers and assist in loading and unloading cylinders.
May visit a customer's site for a site survey before product is delivered to customer's location.

Maintains neat, clean, and professional personal appearance by following company's dress code and hygiene guidelines.
Coordinates with purchasing department any product shortages or outages.
Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with customers, vendors, co-workers and management.
Ensures all administrative and accounting related procedures are strictly observed.
Stocks shelves, warehouse, counters and tables with merchandise, and maintains showroom displays.
First point of contact with Airgas customers for all welding hard goods and safety supplies related issues regarding Vending Machines and Vendor Managed Inventory bins.

Conducts and coordinates area customer VMI program including delivery of product, restocking and re-supply as necessary.

Monitors customer usage and suggest adjustments to product levels to ensure maximum efficiency and product turn.

Monitors inventory levels at customer sites.
Maintain VMI System by cleaning, organizing and re-labeling bins. Organizes production additions and deletions.
Performs first level repair and troubleshooting of VMI equipment.
All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

Proficiency with entering and extracting data into and from a computer. Proven ability to work effectively under deadlines and with little supervision and to complete a high volume of paperwork accurately and on time.
Ability to handle cash transactions accurately.
Ability to clearly communicate by via phone, email or in person with customers, sales staff, Branch Manager and all the other branch personnel. Must be able to work with a wide variety of people with different personalities and backgrounds.
Basic computer skills (i.e. Window Applications, data base systems and google suite).
May be required to operate a forklift in the warehouse.
Ability to read and comprehend safety data sheets.
Must be able to work occasional overtime, when necessary.
Must maintain clean driving record per our driver qualification policy.
Must be able to operate in a drug-free workplace.

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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