Benefits Administrator I

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Lone Star College-System Office

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 5000 Research Forest Drive, The Woodlands, TX 77381.

PURPOSE AND SCOPE:

The Benefits Administrator is responsible for ensuring the proper administration of benefit plans, retirement programs, and leave of absences through auditing, reconciliation, record maintenance, and other reporting functions, ensuring programs are in compliance with government regulations. Provides customer service and outreach to employees on all matters that are benefit related, to include all benefit programs, leave information, and processes.

ESSENTIAL JOB FUNCTIONS:

1. Maintains and audits benefit systems to ensure accuracy of employee enrollment information; Monitors, audits, reconciles, tracks and edits various employee benefit plans; Verifies benefit changes are processed correctly
2. Processes and monitors leaves of absence, including administration of Military Leave, FMLA, Short-term disability, sick leave pool, Long-term disability, or other leave programs; Reviews, approves, and processes information in LSC's systems and provides documentation in regard to leaves
3. Prepares, audits, and reconciles reports for internal and external vendors such as TRS, ERS, EAP, optional benefit vendors, and savings plan vendors and makes adjustments as necessary; Communicates any changes made with internal and external customer prior to processing
4. Reviews and verifies benefits in the HR system appropriately; Updates employee records and make corrections as necessary
5. Completes retirement paperwork (TRS forms, ERS medical forms) for employees wishing to retire from the College or surrounding Independent School Districts; Conducts retirement assistance meetings, as needed
6. Drafts adjustments for missed or due medical and dental benefit deductions
7. Resolves and responds to employee benefit inquiries and issues related to leaves of absence, onboarding, terminations, retirement, benefit adjustments, event changes, etc.
8. Delivers benefit information to LSC faculty and staff through benefits enrollment meetings, orientations, and trainings relevant to benefits; Assists with the processing of any additions or changes to employee benefits during open enrollment and life event changes; Provides guidance during open lab sessions
9. Tests bundles for system upgrades and new processes being implemented to ensure the process flow is accurate and all data is processed correctly
10. Responsible for other reasonable, related duties as assigned

KNOWLEDGE SKILLS AND ABILITIES:

• Excellent customer service skills
• Knowledge and demonstrated experience in benefits administration including current knowledge of regulations pertaining to health and welfare programs
• Ability to manage multiple and concurrent priorities and prioritize duties
• Demonstrated proficiency with business applications, such as Microsoft Office Suite, and human resources information systems
• Strong analytical, critical thinking, problem solving, judgment, negotiating, influencing, and decision-making skills
• Ability to maintain strict confidentiality
• Detail-oriented with excellent organizational skills
• Excellent interpersonal, written, and verbal communication skills
• Ability to multi-task and prioritize in a fast-paced environment
• Ability to work independently and as part of a team

PHYSICAL DEMANDS:

The work is sedentary. Typically, the employee sits comfortably to do the work. May involve walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment, as well as a variety of specialized equipment generally associated with machining labs
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed both indoors in a climate-controlled office environment

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 3 years of experience, or equivalent combination of education and experience

PREFERRED QUALIFICATIONS:

• Experience working in higher education
• Professional in Human Resources (PHR) or SHRM Certified Professional (SHRM-CP), or higher

Hiring salary range is $48,152 - $55,375.

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.