Associate Director - Behavioral Health Value Creation

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

The Associate Director of Behavioral Health Value Creation supports the Director of Behavior Health Value Creation to develop, implement, and provide on-going management of a portfolio of programs that optimize quality and reduce behavioral cost through partnership with Community & State (C&S), Whole Health Solutions / Optum Behavioral Health Solutions, and matrix partners across the organization. Initiatives will be developed and implemented to support membership in Medicaid (C&S). This includes coordination and collaboration across both internal and external teams including but not limited to; Legal, Compliance, Regulatory, Finance, Healthcare Economics, and UHC teams and community stakeholders. The Associate Director of Behavioral Health Value Creation brings value to the Optum Behavioral Health Services business by:

• Improving the member experience through collaborative program engagement
• Reducing unnecessary and/or ineffective care
• Optimizing provider performance and value

To be successful, the Associate Director of Behavioral Health Value Creation will have a solid understanding of program management, implementation strategies, process design, and working across a matrixed organization.

Primary Responsibilities:

• Overall responsibility to develop a pipeline of initiatives, coordinate execution, manage or provide oversight for ongoing implementation, and measure value in alignment with OBHS strategy to improve benefit expense and clinical quality outcomes
• Responsible for creation of project plans, operational processes, and workflows to support program development, successful implementation, and ongoing oversight based on internal business and customer needs
• Ensure all BH policies, procedures and processes are optimally configured and integrated into daily practice to maximize value for members and the enterprise
• Identify and engage key stakeholders for support and expertise relevant to program success
• Collect information, input, data, and subject matter expertise, relevant to customer needs and system capabilities
• Collect, analyze, and report on data, metrics, and information to support program development, cost, and outcomes metrics
• Create benchmarks and metrics for evaluation of processes and outcomes to determine potential business impact
• Analyze program model fidelity and implement strategies to enhance program performance based on experience and outcomes
• Partner with growth and solutioning teams to deliver and articulate program goals and benefits, including innovative solutions for RFP responses
• Develop and maintain trusted matrixed relationships, including national and local teams
• Communicate potential impacts and risks associated with implementing proposed solutions to business partners and relevant stakeholders

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience working within a managed care organization or health insurer
• 5+ years of experience working with diverse teams, with a proven track record of collaboration for innovative solutions
• Experience leveraging data and insights to drive strategies and solutions
• Experience delivering results with large-scale, cross-functional teams in a highly matrixed organization
• Experience managing and prioritizing multiple projects to ensure quality and on-time delivery
• Proven experience meeting/exceeding client expectations
• Proven track record of accomplishing work and influencing through others during times of ambiguity
• Track record of cross-functional, system thinking leadership and execution of complex, organization-wide initiatives. Includes driving functional dependencies outside of immediate control to align to shared objectives

Preferred Qualifications:

• Experience with development and/or operation of behavioral health programs
• Experience in behavioral healthcare or behavioral health insurance
• Solid financial acumen
• Solid data analysis skills
• Exceptional problem solving and critical thinking skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.