Staff Data Scientist, Strategic Accounts Analytics

Udemy
$150,000-$187,000 USD
United States, Colorado, Denver
1860 Blake Street (Show on map)
Jun 20, 2025
Join Udemy. Help define the future of learning. Udemy is evolving from a course catalog into an AI-powered reskilling platform built to help people and teams grow. It's more personalized, more practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they're picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you're excited by change, energized by learning, and ready to have a real impact, you'll feel right at home. Learn more about us on our company page. Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Turkiye. *This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays. About your skills* You're a data scientist who's passionate about turning raw data into meaningful insight and action. You know that great analysis doesn't just explain what happened; it helps people understand why it matters and what to do next. You're fluent in SQL and Tableau, and comfortable navigating ambiguous business problems. You thrive in cross-functional environments, especially when working closely with Sales and Customer Success teams. You're equal parts technical and communicative, and the intersection of data science and storytelling excites you. You enjoy being customer-facing, and you're energized by uncovering patterns in behavior that drive real outcomes for customers. You're curious, a fast learner, and constantly thinking about how to scale your impact through automation and proactive insight. About this role The Data Scientist, Strategic Accounts Analytics will play a key role in supporting Udemy's highest-value enterprise customers and prospects. This role partners closely with Strategic Customer Success Managers (CSMs) and Account Executives (AEs) to craft data narratives that demonstrate value, fuel expansion, and drive measurable outcomes for our customers. You'll blend data science techniques with strong business acumen and communication skills to proactively identify opportunities and risks, create tailored analytics for top accounts, and influence strategic decisions. This is a highly visible, customer-facing role that sits at the intersection of analytics, customer strategy, and revenue growth. What you'll be doing Data-Driven Customer Strategy: Partner with CSMs and AEs to deliver compelling, data-informed insights that help customers realize the full value of Udemy Business. Meet directly with strategic customers to understand their learning goals and design analyses that align with their business outcomes. Note, ~10% of time for this role will be customer-facing, with occasional travel required. Build executive-level data visualizations for customer EBRs and strategic touchpoints. Proactive Insights & Signals: Design and implement proactive alerting tools to surface leading indicators of expansion potential or engagement risk. Leverage behavioral data to identify patterns and trends that inform account strategy and customer lifecycle planning. Analytics Innovation: Develop new methods for measuring customer value and learning impact, grounded in data science best practices. Use advanced analytics techniques (e.g., clustering, regression, forecasting) to uncover insights that shape how we serve strategic accounts. Collaboration & Scale: Translate open-ended business questions into structured analyses and actionable recommendations. Support a wide range of customer requests while identifying repeatable themes that can be operationalized or scaled across accounts. Collaborate with cross-functional teams, including Product, Revenue Operations, and Data Engineering, to improve data pipelines and access. What you'll have 7+ years of experience in a data science or analytics role, ideally in B2B SaaS or GTM analytics (Customer Success, Sales, RevOps). Expert-level SQL skills; experience with Databricks or similar cloud data warehouses. Proficiency in data visualization tools, particularly Tableau, with a strong eye for visual storytelling and usability. Strong communication and storytelling skills; ability to meet with customers and internal stakeholders to present insights with confidence. Experience with predictive modeling, segmentation, or statistical analysis to support business decision-making is a plus Familiarity with Python or other scripting languages is a plus. Bachelor's or Master's degree in Data Science, Statistics, Economics, Computer Science, or a related quantitative field. A proactive mindset, strong ownership, and a collaborative approach to working across teams. At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for benefits and equity. Hiring Compensation Range $150,000 - $187,000 USD At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Why work here? You'll grow here. Learning is part of the job. You'll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You'll have the space and tools to experiment, apply, and get better at using AI in practical ways. You'll own your work. We trust people to lead, make decisions, and follow through. You don't need to wait for permission or layers of approval to have an impact. You'll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You'll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You've got the experience, why not use it to help others gain theirs? Bring your curiosity. We'll bring the platform and the support. Let's LEARN* together.* Our Benefits Start with U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits, Ireland Benefits & Turkiye Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. Information regarding data privacy is available within the Udemy Careers Privacy Notice.