Student Success Coaching and Programming Coordinator, Chaiken Center for Student Success

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POSITION SPECIFICS

The Chaiken Center for Student Success at The Pennsylvania State University is seeking a Student Success Coaching and Programming Coordinator (Student Services Assistant) to assist in the management of the Center as a hub for student success in the College of the Liberal Arts.

The Chaiken Center for Student Success, in partnership with our college and university resources, provides students with a supportive place to be guided as they navigate their college journey. We empower students to utilize resources, connect with peers and campus communities, cultivate strengths and interests, and advocate for themselves, so they can achieve their individual goals for academic, personal, and professional success.

The Coordinator will support the Director in the development and expansion of the Center's main programming of peer success coaching and peer mentoring by assisting in hiring, training, conducting coaching observations and feedback, managing coaching referrals and appointments, and supervising all student staff in the Center. They will also provide broad support to the Director and the Center in coordinating the day-to-day administration of programming, promotion, and operations.

Responsibilities include but are not limited to:

• Collaborate with the Director on the development and execution of the Center's strategic goals, including further development and expansion of peer student success coaching, first-generation committee-related programming, and leadership in student success initiatives

• Coordinate and manage comprehensive special program planning and coordination of event and programming logistics alongside student staff and other student leaders associated with the Center (Liberal Arts Undergraduate Council and First-Generation Committee)

• Co-facilitate programming development with "student voice" and student-centered driven focus

• Oversee marketing, promotion, and outreach efforts, including supervision of a strategic communication's social media intern

• Create and manage the Center's space reservation and equipment/game checkout system

• Co-facilitate and/or co-present workshops or trainings for students or other college departments

• Interview, hire, train, and supervise student peer success coaches, student peer mentors, social media intern, and other undergraduate or graduate student staff

• Manage appointment and referral system for student appointments in Starfish

• Manage and process financial forms for the Chaiken Center programming and events, center and office purchases, and event-related expenses

• Serve as the first point of contact in the Center; uphold a climate of inclusion and belonging in the Center; create a welcoming and well-informed atmosphere

• Serve as the Center's facility liaison, working closely with the college's facility coordinator to meet the needs of the Center

• Attend weekly staff meetings, distribute meeting agendas, and record minutes

• Manage email, event calendars, and listservs; communicate with college and university units in outreach and partnership efforts

• Participate in university or college committees associated with first-generation and coaching initiatives as the Chaiken Center further develops its programming

The Chaiken Center encourages and is happy to provide professional development opportunities for the Coordinator to develop skills and knowledge in academic coaching.

This position will be required to work infrequent evenings (typically a few times each semester) for event support.

Qualifications:

The successful candidate will be proficient in Microsoft Word, Outlook, and Excel, and have the ability to multi-task and balance multiple and shifting priorities.

Preferred Qualifications:

• Excellent interpersonal, organizational, and team building skills; proactive and attentive to detail

• Ability to work independently and as a team player with a commitment to creating a positive and inclusive working environment

• Excellent oral and written communication skills

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

Both a cover letter and resume must be submitted as part of the application materials.

The College of the Liberal Arts is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.

BACKGROUND CHECKS/CLEARANCES

SALARY & BENEFITS

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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