Resident Relations Coordinator - 135345

Join the Residential, Retail and Supply Chain Services (RRSS) team at UC San Diego, a dynamic and innovative campus department dedicated to delivering exceptional service to the university community. As a valued RRSS team member, you will be contributing to a broad and complex organization consisting of five key units: Housing, Dining and Hospitality (HDH), Integrated Procure-to-Pay Solutions (IPPS), the UC San Diego Bookstore, Triton Print & Digital Media, and the Early Childhood Education Center (ECEC). With a focus on innovation and customer satisfaction, RRSS aims to inclusively meet the diverse needs of the UC San Diego community while fostering a sense of belonging for our students and staff. As a member of the HDH team, you will be part of a self-funded unit with over 900 staff employees, 1,000 student employees, and an annual operating budget of $250 million, providing housing and dining services to over 20,000 students, faculty, staff, and their families. RRSS is proud to promote and create opportunities for greater equity, diversity and inclusiveness within our division.

Responsible for Associated Residential Community Housing (ARCH) resident relations, programming, and assignments throughout the calendar year. Responsible to assist supervisor in coordination, as needed, of all facets of ARCH Housing Program and Residential Success and Community Development programs. Provide high-level administrative support on a wide variety of complex and sensitive issues. Make operational decisions in absence of supervisor. Supervise, hire, train, evaluate, and discipline office student staff as related to these programs.

• Experience in a Residential Life environment.

• Proven skill to conceptualize, organize, and arrange projects, meetings and plan events, including arranging logistics such as room reservations, ordering audio-visual, catering, producing materials, participant registration, etc.

• Advanced ability to use Microsoft Suite (Word, Access, Excel, Publisher and Outlook)

• Strong creative and analytical skills to provide solutions which address issues within all functional areas of responsibility.

• Skill in managing projects by planning, organizing, prioritizing, and monitoring work for the purposes of delivering a specific output.

• Demonstrated effective interpersonal skills in communicating with individuals and groups of diverse cultural and ethnic backgrounds and in working with staff at all levels in an academic environment or large organization.

• Demonstrated effectiveness as a facilitator in promoting effective communication with individuals and groups.

• Proven ability to work independently and to compile and analyze data.

• Proven interpersonal and communication skills, both oral and written, including knowledge of correct English grammar, spelling, punctuation and usage.

• Proven ability to exercise tact, mature judgment, confidentiality, diplomacy and flexibility to promote positive working relationships and job effectiveness.

• Demonstrated ability to maintain confidentiality.

• Demonstrated ability to work effectively with frequent interruptions, changing priorities and conflicting deadlines.

• Skill and ability to analyze, plan, develop, coordinate and implement office systems to ensure efficient operation. Proven ability to organize a continuous flow of work in a timely manner while meeting deadlines and with close attention to detail.

• Job offer contingent upon successful background check clearance.

• Variable schedule to include occasional overtime and weekends to meet heavy workload periods.

• If driving a university vehicle, must have current California Driver license, maintain good driving record and participate in the DMV pull program.

CANRA Mandated Reporter: This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.