Senior Manager, Managed Vision Care Services

Requisition ID:886855

Store #:E01486 Admin - Managed Care FIELD

Position:Casual Part-Time

Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

Reporting to the Director, Managed Vision Care Services, the Sr. Manager, Managed Vision Care Services will join a team of Managed Care Manager who support Managed Care Plan (MCP) customers and the commercial organization with a variety of activities, including re-contracting and expanding account engagements. In this role, you will be responsible for creating and leading targeted business plans to drive revenue growth within the assigned MCPs and projects, including being responsible for managing activation plans for all commercial sales efforts. This individual will collaborate with the Commercial Sales, Sales Operations, Marketing and Sales Education teams, as well as Managed Vision Care Account Managers to orchestrate how these teams connect to create value for the MCP and the provider.

MAJOR DUTIES AND RESPONSIBILITIES

• Create, design and drive the strategy and business plans for contracting, formulary changes and overall provider engagement activities for Managed Vision Care plans
• Drive an increase in ECP mix and ASP by providing commercial account executives with customer insights and tools to recommend enhancements
• Champion the development of communication and education materials, as well as other tools, to convey a clear and concise value proposition to the providers; This includes planning for, development and delivery of collateral, slide content, thought leadership, training enablement and other materials related to the MVC value story, capabilities and services
• Establish and maintain strong business relationships with account managers
• Analyze and present results to team and leaders, including financial and activity-based outcomes
• Rationalize and connect with various ECP experience initiatives, projects and programs across multiple Managed Vision Care Plans, providing solutions for immediate business challenges
• Influence senior leaders in a matrixed, cross-channel environment to adopt a common agenda
• Remain up-to-date on business results and market changes in order to drive initiatives that improve relationships with providers and plans
• Conduct presentations for commercial meetings as the subject matter expert to present program overviews, value proposition and financial outcomes
• Contribute to and drive additional projects and initiatives assigned by the Director, Managed Vision Care Services and SVP, Managed Care, Eyewear Safety and Classic Optical

QUALIFICATIONS

• Bachelor's degree; MBA preferred
• 5+ years of progressive experience in customer-facing roles supporting customer success and revenue growth; preferably working with complex/ large accounts
• Strong analytical skills; ideal analytical experience in analytical/ consulting optical industry
• Strong understanding of sales process
• Entrepreneurial mindset while possessing the ability to work as a team
• Provide ability to:
  
  
  
  • Develop and execute business plans effectively
  • Understand that customer value and satisfying customer requirements
  • Lead and maintain teams without direct supervisory control
  
  
  
  
• Consistent sense of urgency and ability to pursue and follow-up on all internal and external commitments/ needs
• Experience in matrix organizations
• Outstanding presentation skillset (including the design, content creation and presenting)
• Ability to travel 25% of the time (customer meetings, commercial meetings and other ad hoc meetings)

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.