Customer Service Rep III

Spectraforce Technologies
United States, Georgia, Atlanta
May 09, 2025
Job Title: Customer Service Rep III Location: Atlanta, GA, 30301 Duration: 12 months, Assignment Schedule: 8 AM to 5 PM Shift Schedule: The position is hybrid- 2 days in the office and 3 days at home after they complete the 6-week training class. The hybrid schedule will be either Tuesday/Wednesday or Wednesday/Thursday. Job Responsibilities Handle customer inquiries - Answer telephone calls and provide information about the organization's products or services. Promote offerings - Actively promote products/services to enhance customer engagement and drive sales. Resolve complaints - Research and address customer concerns to ensure satisfaction and retention. Ensure quality service - Maintain professionalism and efficiency in customer interactions to uphold service standards. Years of Experience 8+ years experience