New 
Bilingual-call Center Customer Service Representative
 TEKsystems | |
$18.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Pennsylvania, Harrisburg | |
 May 02, 2025 | |
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*Onsite Opportunity for a Bilingual Customer Service Representative *
*Description* This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers. Job Duties include: Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence. You have an opportunity to join a local leader in transit technology that is excited to welcome you aboard their growing Customer Service team. Since 1939, our award-winning organization has grown to become a leading service provider for government agencies and transportation department across the U.S. * Performs account maintenance, including account changes, adjustments, and statement requests * Accurately explains the terms/conditions and policies/procedures relating to the account * Prepares reports including CSR Daily Activity report and cash out report Demonstrating your ability to proactively address customer requests and explain terms and condition you will quickly become a top performing member of our team with opportunities to become a CSR II or CSR III. *Pay and Benefits* The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision* Critical Illness, Accident, and Hospital* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available* Life Insurance (Voluntary Life & AD&D for the employee and dependents)* Short and long-term disability* Health Spending Account (HSA)* Transportation benefits* Employee Assistance Program* Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in HARRISBURG,PA. *Application Deadline* This position is anticipated to close on May 9, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |