Application Administrator

Title:
Application Administrator

Department:
Applications Management Group

Reports To:
Director, Applications Management Group

Position Type:
Staff

Position Summary:
The Application Administrator is principally responsible for managing and improving the overall performance of the university's enterprise systems. The work of the position is wide-ranging and includes the development of application management strategies, database management strategies, improvement of application and database performance and capacity, and planning for future releases for on premise applications and cloud. Working under the guidance of the Director, AMG, the Application Administrator is expected to exhibit a high-level of problem solving ability and resourcefulness and be competent to work independently on fairly complex applications, middleware and database with minimal supervision. The incumbent regularly operates under deadlines and should be capable of handling multiple priorities. The incumbent works collaboratively with technical staff within the University's Information Services and Technology Division, external product vendors, and functional representatives from university departments so that enterprise applications are optimized to meet the on-going business of the university.

Essential Functions:
-Strengthens enterprise systems by incorporating cloud strategies, integration strategies, new designs, architectures, standards and methods.
-Implements application performance management strategies, database strategies, monitoring strategies, and facilitates proactive planning to improve overall application performance and capacity.
-Leads the planning and deployment for future improvements for both on premises and cloud applications.
-Diagnoses and resolves production issues and anomalies related to enterprise systems.
-Provides database-related technical support for application developers including creating tablespaces and related objects.
-Assists with the coordination and implementation of security measures.
-Assists with planning for backup and recovery of enterprise database information.
-Documents procedures collaborating with technical and functional stakeholders.
-Provides after hours on-call support for critical issues.
-Leverages vendor sites and keeps up to date with current technology trends.
-Collaborates with stakeholders and partners inside and outside the university, as needed.
-Performs all duties and maintain all standards in accordance with university policies, procedures and core values.

Additional Functions:
-Participates regularly in broader conversations within the Information Systems and Technology division to strengthen overall systems architecture.
-Mentors and guides less experienced functional and technical personnel.
-Assess and recommends new technology and solutions to the university.
-Assists faculty and researchers when requested with innovative technology projects.
-Performs other duties as assigned.

Prerequisite Qualifications:
-Bachelor's Degree in computer science, information systems, or a related field is required.
-3-5 years of progressive experience in applications, middleware, and database management.
-Solid Analytical, organizational, planning and technical skills.
-Good oral and written communication skills required.
-Demonstrated and hands-on experience incorporating cloud solutions, integration of ERP and analytics.
-Working knowledge of the principles and practices of information technology and information management.
-At the university's discretion, the education and experience prerequisites may be exempted where the candidate can demonstrate to the satisfaction of the university, an equivalent combination of education and experience specifically preparing the candidate for success in the position.

Preferred Qualifications:
The most successful candidate will have demonstrated working experience in a combination of any, and/or all of the following areas:
-Oracle Database Administration and Administration of other Oracle technologies including OWB, PL/SQL, Application Server, Discoverer, Fusion Middleware.
-Shell Scripting in Unix, Linux, Solaris.
-Ellucian Banner ERP system, Ellucian's ODS/EDW, and Banner Document Management System.
-Cognos Business Intelligence tools or similar tools like Microstrategy, Tabeleau.
-Directory Service, Identity and Access Management knowledge desired.
-Knowledge of integration platforms like MuleSoft or Workato.
-SQL Server Database Admin and Windows OS.
-Web technologies including Apache, Tomcat.

Bargaining Unit:
PSA

Range/Band:
31

FLSA:
Exempt
Full-Time