Hotel Operations Manager - The Signature

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
Are you passionate about hospitality and love creating top-notch experiences? This role will be responsible for leading the hotel management team in achieving their stated operational and financial goals as well as ensuring high customer satisfaction and an exceptional guest experience, in accordance with MGM Resorts service standards.

THE DAY-TO-DAY:

• Assists in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team.

• Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development.

• Participates in hiring, training, supervision, counseling and coaching of front desk operations staff.

• Works closely with the Senior Hotel Operations Manager

THE IDEAL CANDIDATE:

• 1+ year of prior relevant experience in a leadership role

• Excellent customer service and organizational skills

• Experienced with Opera, or similar property management system

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19532

Are you ready to JOIN THE SHOW? Apply today!