New

IT Business Analyst

TEKsystems
$45.00 - $55.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Indiana, Carmel
Apr 29, 2025
W2 ONLY, NO C2C HYBRID Schedule in Carmel, Indiana Top Skills' Details 1. Business Systems Analyst Experience 2. Experience working with Agency Management Software (Hawksoft preferred or any other AMS Software works)-preferably implementing it 3. Property Casualty Insurance Industry experience REQUIRED Description Our client is looking for a BSA to help assist with an Agency Management Software program. Ideal candidates: BSA experience to help define requirements and needs. HawkSoft is the preferred tool, but other agency management tools are also considered. Experience with any agency management software is essential, ideally from large agencies that have implemented it. The tech side is figured out, but the BA is needed to document processes, communicate with the business, and understand implementation procedures. BA support is also required for call center documentation, detailing actions for incoming calls. Full Job Description: Our client is looking for a technically proficient and detail-oriented Business Analyst with a strong background in Property & Casualty (P&C) insurance, focusing on systems implementations. This role is crucial for defining and documenting requirements to connect our HawkSoft agency management system to various applications, including RingCentral, OnBase, and multiple web portals. You will collaborate with business users, IT, and vendor teams to drive integration that supports efficient policy workflows, document handling, and a unified user experience across systems. Your key responsibilities will include gathering, analyzing, and documenting integration requirements for HawkSoft (AMS), working closely with business stakeholders and technical teams to define data exchange needs, workflows, and system touchpoints. You will create detailed requirements documents, interface specifications, data mappings, and user stories, translating business processes into technical integration requirements using diagrams and flowcharts. Additionally, you will participate in solution design discussions to ensure alignment between business goals and system capabilities, support QA and UAT efforts with test planning, data validation, and troubleshooting, and act as a liaison between internal teams and third-party vendors throughout the integration lifecycle. You will also create and maintain documentation for integrations and user documentation. To qualify for this role, you should have a Bachelor's degree in Business, Information Systems, or equivalent experience, along with 3+ years of experience as a Business Analyst in the Property & Casualty insurance industry. Hands-on experience with AMS software, preferably HawkSoft, and a clear understanding of workflows and data structure are essential. You should have a solid understanding of policy lifecycle processes, including quoting, issuance, endorsements, and renewals, and experience defining business and functional requirements for system integration projects. The ability to create technical artifacts like data flow diagrams, process maps, field-level data mappings, and user documentation is required, along with soft skills such as being easy to manage, having a positive attitude, being a self-starter, and possessing strong communication skills. Preferred qualifications include familiarity with a Policy Administration system, experience integrating agency management systems with PAS and DMS platforms, knowledge of APIs, data transformation, or middleware solutions (e.g., MuleSoft, Boomi), understanding of compliance and data governance in the insurance domain, and proficiency in tools such as Jira, Confluence, Visio, Excel, and basic SQL. Pay and Benefits The pay range for this position is $45.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Carmel,IN. Application Deadline This position is anticipated to close on May 9, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.