New

Senior Sales Support Specialist - Amazon

Columbia Sportswear
life insurance, 401(k)
United States, Washington, Seattle
Apr 28, 2025
This position is based out of our Seattle Showroom located in the Fremont neighborhood, in office expectations is 3 days a week. ABOUT THE POSITION The Principal Sales Operations Analyst will oversee critical business operations, ensuring excellence in customer experience, supply chain management, and cross-functional collaboration. This role will manage key processes and relationships to drive operational efficiency, resolve challenges, reduce redundancies, and maintain alignment with internal and external stakeholders. HOWYOU'LLMAKE A DIFFERENCE Responsible for supporting the sales team on seasonal go-to-market strategy, ensuring alignment with overall brand objectives and optimizing product launches across the US and CA. Lead efforts to address and improve operational inefficiencies in Amazon's and Columbia's supply chain, collaborating with cross-functional teams to develop and implement strategies to reduce challenges like chargebacks, shortages, and pricing claims. Create and maintain centralized reporting and a shared seasonal buy calendar across all brands, consolidating key metrics and aligning stakeholders on priorities and timelines. Lead post-mortem analyses of buying seasons, identifying key challenges and successes to inform continuous improvement strategies for future projects and share best practices across all CSC brands. Manage and track multiple projects simultaneously, leading cross-functional collaboration and providing progress updates to key stakeholders. Performs other duties as assigned. YOU ARE Experienced in a role blends a mix of autonomy with regular collaboration with cross-functional company teammates in Marketing, Merchandising, Analytics, Operations, and Planning. Experienced in fast-paced environments and an ability to estimate, balance, and adhere to complex and changing timelines. A solid problem solver! Passionate about apparel and soft goods! YOUHAVE Bachelor's degree in Business Administration, Marketing or related field. 8+ years' experience of wholesale industry, apparel a plus! Proficient with MS Outlook, Word, and PowerPoint Proven people manager and be able to manage a team. You understand the wholesale landscape and have a strong sales operations expertise in account services, and love leading a team. Have an established track record as a proven sales operations professional leading and creating efficient processes. Knowledge of supply chain management, inventory, operations, and production control. Experience working with advanced ERP systems. #LI-JC1 This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter. Salary Range: $97,900 - $163,400 *Pay decisions are determined by multiple factors, including what the market is paying, a candidate's capabilities and skills, years of experience, and internal equity. At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available. If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to AskHR@columbia.com with the Subject: Applicant Assistance Requested.