Hospital Operations Manager

MultiCare Health System
paid time off
United States, Washington, Tacoma
603 South J Street (Show on map)
Apr 28, 2025
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0, Shift: Days, Schedule: Full Time Days Position Summary The Hospital Operations Manager supports the development and implementation of significantly complex initiatives that support the delivery of high quality, cost effective patient care through activities based on dedication to excellence, strategic vision/goals and objectives, effective leadership, financial stability and promotes company culture. The Manager serves as a liaison between patients and/or their families, hospital staff, administration, and practitioners; works with leadership to create and implement patient satisfaction, employee engagement and provider engagement improvement strategies; ensures use of standardized project management methodologies, processes and tools; delivers within approved budget, schedule and meets quality standards. Responsibilities Leads operational initiatives and project teams for completion of significantly complex MHS initiatives, meeting time and budget requirements; Manages the full project lifecycle including all the complexities and risks. Develops and monitors performance indicators related to compliance; Reviews, interprets, and communicates relevant company policy updates; Ensures compliance with all policies and procedures Works with administration team to develop business strategies designed to meet organizational goals Maintains operational expenses and volume plans to achieve operational margin Oversees staff providing direction and guidance and administers management functions within the provisions of MultiCare policies and standards and federal, state and local regulations. Develops and updates department business plan and goals consistent with the facility's strategic business plan, mission and vision Requirements Five (5) years of recent work experience in a healthcare setting performing any combination of duties in support of program/project planning, development, coordination or operations improvement, strategic planning, data analysis or community development Three (3) years of experience in a supervisory or lead capacity OR Master's degree in Healthcare Administration Three (3) years of applicable work experience required Three (3) years of experience in a supervisory or lead capacity Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our caregivers Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes "America's Best Employers by State" in 2023 Technology: "Most Wired"health caresystem 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $100,547.00 - $144,685.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.