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IS Exec and Event Engineer

bioMerieux Inc.
United States, Utah, Salt Lake City
Apr 22, 2025
IS Exec and Event Engineer

Location: Salt Lake City, UT, United States

Position Type: Unfixed Term

Job Function: Information Technology

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A world leader in the field of in vitro diagnostics for more than 60 years, bioMerieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety.

In North America we have more than 6,200 team members across 11 sites or subsidiaries, including Salt Lake City-based BioFire Diagnostics and one subsidiary in Montreal, Canada.

Come and join a family-owned global company with a long-term vision, and a human-centered culture.

Description

Position Summary & Responsibilities:

Known internally as an Event & VIP Engineer, this role works closely with the services that organize events - Corporate Communication, EXCOM, Marketing Services, communication teams of the various departments, etc. this role is in charge of the audiovisual services for events. As an expert in audiovisual solutions, you will support the preparation of events and ensure pre-production, production, and post-production quality. In association with this main mission, you will be a key player in the VIP Services team to collectively respond to the specific IT requests of EXCOM members.

  • Events:
    • In the pre-production phase, prepare the media and materials necessary for the sessions.
    • Operate in coordination with internal and external partners in the production and realization of events.
    • In the post-production phase, finalize the media/supports for publication.
    • Be proactive in developing technical means to respond to requests (PC, sound, light, capture, software).
    • Develop the configuration of technical tools (planning, control room, post-production) to continuously improve the quality of service of events
  • VIP Services:
    • In balance with the activity related to events and in coordination with the other members of the VIP Services team.
    • Manage in proximity the IT incidents reported by VIP users.
    • Manage in proximity the requests for IT assistance, or requests for material and application changes.
    • Collaborate with the various IT support teams.
    • Follow the key KPIs related to VIP Services.

Education, Skills, & Experience:

  • Bachelor's degree required - Computer Science, Technology, or related field preferred with 3+ years in a customer facing role and technical event support role required
    • In lieu of a degree, High School Diploma/GED with 3+ years in a customer facing role and technical event support role AND 4+ years of IT experience also accepted
  • Event planning and/or coordination is a plus.
  • IT support role for VIP populations.
  • Prior experience working with Service, Customer Support, Sales or Marketing teams.
  • Proficient with Service Desk tools (ServiceNow, etc.)
  • Ability to work well with colleagues based in other countries (ASPAC, EMEA, etc)
  • Domestic and international travel may be required (must maintain valid passport

#biojobs

Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMerieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https://careers.biomerieux.com/ or contact us at recruitment@biomerieux.com.

BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at (385) 770-1132, by email at recruitment@biomerieux.com, or by dialing 711 for access to Telecommunications Relay Services (TRS).

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