Senior Product Designer, Sales Cloud

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Salesforce's Sales Cloud UX Team is hiring for a Senior Product Designer. Our team is responsible for shaping the user experience of Sales Cloud, Salesforce's flagship product built to make the sales team more productive and impactful.

About Our Team

With just over 40 product designers located globally from California to Hyderabad in our team, every design decision has a direct impact on how users interact with Sales Cloud. As the tip of the spear of Salesforce, our team crafts Salesforce's enterprise and consumer products, create new design patterns and guidelines, and partner with cross-disciplinary teams to bring human-centered experiences to life. This role is an opportunity to solve meaningful problems at scale, design for inclusivity and accessibility, and make life better for our users and customers.

About this Role
Imagine designing the future of work in an AI-powered world. As a Product Senior Designer on Sales Cloud's UX Team, you will research, design, and prototype innovative concepts that redefine the sales team's experience with AI-first principles. You will collaborate with a team of exceptional designers who thrive on simplifying complexity and find joy in the craft of solving user problems in new and elegant ways. You'll collaborate closely with product and technology partners as a key stakeholder in our release roadmap. You'll immerse yourself in the end-to-end experience of your work, creating a variety of design artifacts to communicate ideas and direction. Ultimately, you'll shape next generation products people love to use and inspire and influence the evolution of Salesforce's platform.

What You'll Do

• Collaborate deeply with product owners, engineers, and user research teams across the organization to create a vision for your product area.

• Serve as a bridge linking design, product, engineering, and marketing teams.

• Communicate clear and compelling ideas to a wide range of key stakeholders using documentation, reviews, and presentations.

• Produce wireframes, storyboards, concepts, and other collateral to help communicate research results and make the case for new ideas.

• Create designs that adhere to and extend the existing style guide and design system.

• Generate detailed final design specs that inspire accurate developer builds.

• Work with developers and quality experts to deliver a polished final product.

• Develop software that is global in reach, universal in design, and designed for users of multiple languages and abilities.

• Advocate for accessibility through encouraging product and engineering management to prioritize accessible features and bug fixes.

• Support the vision for a product's creative identity, articulate it clearly and convincingly, and guide the team through its implementation.

What You'll Bring

• 4+ years of experience designing and delivering software products from start to finish as part of a cross-functional team.

• Ability to deliver solutions on time independently and with on-site and distributed teams.

• Deep understanding of user-centered design methods and best practices, and experience using analytics and research to drive decisions and develop product iterations.

• Ability to explore ideas, persuade, and build consensus on fast-moving projects with varying degrees of ambiguity and deadlines.

• Capability to deliver original, high-quality design work that is conceptually strong, meets business needs, and is at the right level of fidelity for each phase of a project.

• Strong communication and active listening skills, with an ability to build and develop close, trusting relationships with a wide variety of stakeholders across product and engineering.

• Familiar with contributing to large design initiatives, including negotiating to manage competing priorities.

• Demonstrated desire to lean in with curiosity and continually improve on processes and outcomes.

• Can design and think in design systems, not just single-purpose apps.

• Can consider how a design impacts ethics and equality, and have the conviction to speak up if veering off course.

• Expert knowledge of Figma and other current design tools, along with an ability to learn new tools.

• Understanding of the evolving impacts of generative AI on the future of work.

• Bonus for demonstrated experimentation with generative AI tools for design.

• BA/BS or MA/MS in a design-related field, or equivalent experience.

If you want to use your design skills to inspire teams, create amazing experiences, and transform the way business gets done, we would love for you to join us!

Please submit a resume with links to your portfolio. Submissions without portfolios or work samples will not be considered.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.