New 
Security Service Technician
 TEKsystems | |
$25.00 - $35.00 / hr
| |
life insurance, sick time, 401(k), retirement plan, company vehicle
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 United States, Maryland, Parkville | |
 Apr 14, 2025 | |
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Job Description: Electronic Security Service Technician *Location:* Maryland (MD)
*Employment Type:* Hybrid (3 days in office, 2 days remote) *Work Hours:* 7am - 3pm *Experience Level:* Intermediate *Position Overview:* A skilled Commercial Service Technician with strong fire experience is needed to join a growing team in Maryland. The ideal candidate will be responsible for troubleshooting and problem-solving a variety of security equipment, managing service calls, and providing excellent customer support. *Key Responsibilities:* * *Service Calls:* Receive service call schedule a week in advance, averaging 4 tickets per day. Calls vary in duration from one hour to a couple of days. * *Company Vehicle:* Utilize a company-provided vehicle for service calls. * *Troubleshooting:* Diagnose and resolve issues with security equipment including Alarm.com, DMP, DSC (832, 1832, Alexor Panel, Impassa, Neo, Qolsys Panel), Bosch Keypad (B930), Honeywell, Concord, Vista, motion sensors, door locks, glass break detectors, smoke detectors, and carbon monoxide detectors. * *Fire Panels:* Experience with fire panels such as Silent Knight (6808, 6820) and Potter AFC (1000, 100, IPA 60, IPA 100, IPA 4000V) is a plus, but training will be provided if necessary. * *System Knowledge:* Understand the setup and operation of security systems, including Alarm.com and other related systems. * *Site Visits:* Conduct site visits to new construction and occupied commercial buildings as needed. * *Customer Support:* Provide professional communication and support to customers. *Skills and Qualifications:* * *Technical Skills:* Proficiency in CCTV, access control, security systems, cabling (Cat5, Cat6), low voltage electrical work, alarm systems, fire alarm systems, and alarm installation. * *Fire Experience:* Strong experience with fire alarm systems is highly desirable. * *Low Voltage Cable Experience:* Experience with low voltage cabling is required. * *Construction Experience:* Ability to work in both new construction and occupied commercial buildings. * *Schedule Management:* Efficiently manage work schedules and service calls. * *Customer Service:* Excellent customer service skills and professional communication. *Top Skills:* * CCTV * Access control * Security systems * Cabling (Cat5, Cat6) * Alarm systems (Honeywell, Alarm.com, DMP, DSC) * Low voltage electrical work * Fire alarm systems *Additional Skills & Qualifications:* * Fire experience (top skill) * Low voltage cable experience * Ability to manage work schedules efficiently * Customer support *Pay and Benefits* The pay range for this position is $25.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Parkville,MD. *Application Deadline* This position is anticipated to close on Apr 20, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |