Chief Information Officer

• Job Title: Chief Information Officer
• Incumbent: VACANT
• Department: Information Systems and Technology
• Reports to: Executive Vice President
• Location: Alexandria, VA
• Grade: 24
• FLSA Status: Exempt

The Chief Information Officer is accountable for developing, planning, and implementing an information technology (IT) strategy that meets the company's business needs, delivers optimal service to both internal and external customers, and maintains utmost security. Oversees information and data integrity of the enterprise systems and for Information Technology functions of the organization. This includes maintenance and support, project management, application development, and implementation of data centers, help desks, communication networks (voice and data), and enterprise systems. The Chief Information Officer is responsible for oversight over the integrity of records, the design and implementation of the strategic direction, and all appropriate communications.

Directly supervise information technology and enterprise application teams. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work, appraising performance; implementing performance management program; addressing complaints and resolving problems.

• Collaborates with members of the executive team to identify ways IT can assist the organization in achieving business and financial goals.
• Proactively identifies new and innovative technologies to streamline, enhance, or eliminate existing business processes.
• Conducts studies/analyses to identify new Information Security (IS) solutions and how they apply to the organizational environment.
• Ensures that IT and network infrastructure adequately support the company's computing, data processing, and communications needs, and ensures all software and hardware are up to date with publisher or manufacture specifications.
• Develops and implements the IT budget.
• Communicates goals, projects, and timelines of the company to the department; plans ways to execute those goals within the department.
• Ensures compliance with government regulations that apply to systems operations.
• Performs other related duties as assigned.

• Employees in Other Division Frequently
• Supervisory Personnel Frequently
• Associated Agency Personnel Occasionally
• Federal and/or State Government Agencies Occasionally
• External Vendors and Contractors Frequently

• A bachelor's degree from an accredited university or college in Computer Science or a related field is required.
• An MBA with an emphasis in technology management or equivalent experience is required.
• A Project Management (PMP); or Lean Six Sigma Black Belt; or equivalent certification is preferred.
• Verbal and written communication skills are required.
• Time management skills are required.
• Ability to achieve results through others is required.
• Knowledge of contracting, negotiating, organization development, change management, and budgeting are required.
• Strategic ability to plan over a 36-month period is required.

Core Competencies

• Accountability
• Communication Skills
• Ethics /Integrity
• Customer Care
• Job Knowledge/ Technical Skills
• Process Improvement
• Judgment and Problem Solving
• People Management
• Leadership
• Motivating Subordinates
• Strategic Thinking

• 15 years' relevant business experience
• 10 years managing an IT or IS department.
• 10 years leading business teams

• 10 years of active collaboration with senior executives

• 10 years of medium-to-large system development and implementation

Travel

• Limited - approximately four out of town trips per year.

Specific Duties and Responsibilities

Provide leadership

• Actively participate on relevant committees and working groups
• Build collaboration among departments, key stakeholders and users
• Collaborate with technical development teams
• Deliver regular and effective communications

Deliver strategic planning and analysis

• Develop and strategic plans
• Develop and maintain effective best practices, standards and procedures
• Develop and implement system and/or data improvement initiatives
• Collaborate and manage 3^rd party service provider relationships
• Identify, evaluate and recommend service solutions
• Interface with external industrial and academic organizations in order to maintain state-of-the-art knowledge in emerging technologies and to enhance the enterprise's image as a first-class corporation

Manage operations

• Create and monitor system performance measures
• Provide status reports and operations metrics
• Manage functional support and implementation activities
• Develop and implement system adoption, education and user acceptance initiatives
• Provide staff supervision and performance management

Specific areas of oversight

• Oracle e-Business Suite and related databases
• Applications related to Oracle e-Business Suite
• Custom developed applications, including but not limited to: CITS, ADS, QDR
• Network infrastructure, including servers, switches, routers, cabling, etc.
• Data storage, including SANs, hard drives, backup systems, etc.
• Telephony, including, desktop phones, cell phones, fax machines, etc.
• Communications networks, including e-mail and voice mail
• Desktop hardware, including desktops, laptops, tablets, etc.
• Desktop accessories, including printers, scanners, etc.
• Desktop software, including MS Office
• Accessibility hardware and software, including JAWS, ZoomText, CCTVs, etc.

This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon request by his/her supervisor.

NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.