Salesforce Marketing Cloud/Data Cloud Administrator

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

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We offer a comprehensive medical insurance benefits, excellent education assistance programs, 401K match and employee assistance program. Click Here to learn more about careers at Herzing University.

The Salesforce Marketing Cloud/Data Cloud Administrator will manage and oversee the administrative operations of Herzing University's Salesforce Marketing Cloud and Data Cloud ecosystems.

Education/Experience Requirements:

• Bachelor's Degree or equivalent work experience required.
• 2+ years of experience working on the Marketing Cloud platform required.
• Expertise in Marketing Cloud as an administrator, architect, or advanced developer with working knowledge of connectors, data extensions, and API integrations with external systems.
• Strong analytical mindset with experience leveraging data to drive business outcomes.
• Experience with ETL or middleware tools.
• Prior experience working in Data Cloud administrator or architect roles preferred.
• Marketing Cloud and/or Data Cloud Certifications preferred.

Responsibilities:

• Ensure that the Marketing technology strategy and immplementaion is aligned with the overall IT strategy.
• Collaborate with IT to design, oversee and/or configure technical architecture of systems utilizing the Marketing Cloud and Data Cloud platforms.
• Build and/or run analytics reports and dashboards to provide visibility into marketing campaign/email results and measure effectiveness.
• Create Data Cloud and Marketing Cloud segments and automations.
• Collaborate with external teams incuding IT stakeholders on integrations, security, and data governance.
• Provide Salesforce Marketing Cloud and Data Cloud solutions to meet business needs including design, configuration, and testing activities.
• Assist in Salesforce Marketing Cloud and Data Cloud in the following areas:
  
  
  
  • Database Management/Cleanup and Analytics: Ensure data integrity, security, visibility, and compliance related to management and cleanliness of Data Cloud and Marketing Cloud data.
  • Writing, running, and maintaining SQL queries and automations: Develop SQL queries and automationsto maintain Data Cloud and Marketing Cloud system stability and data accuracy.
  • Creating and running ongoing analytics reports: Systematically create and/or run Marketing Cloud and/or Data Cloud analytics reports related to marketing automations.
  
  
  
  

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

PHYSICAL REQUIREMENTS:

• Must be able to remain in a stationary position most of the time.
• Must be able to occasionally move around the work location.
• Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals.
• Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
• Visually or otherwise identify, observe and assess.
• Occasionally move, carry, or lift 10 pounds.
• Must be willing to occasionally travel to Milwaukee, WI - Herzing University Home Office

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.