New

Network Smart Hands Engineer

Ampcus, Inc
United States, New Jersey, Warren
Apr 04, 2025
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Network Smart Hands Engineer Location(s): Warren, NJ Job Overview: The Network Smart Hands Support Technician will provide on-site technical assistance and support for network infrastructure. This role involves troubleshooting, equipment handling, and performing basic network tasks under the guidance of remote engineering teams. The ideal candidate will have a strong understanding of networking principles and excellent communication skills. RESPONSIBILITIES: Respond to requests for on-site support and assistance with network equipment and infrastructure. Perform equipment installations, configurations, and decommissions as directed. Assist with troubleshooting hardware and connectivity issues. Execute standard network tasks, such as cable management, patching, and rack management. Document actions taken and maintain accurate records of work performed. Collaborate with remote engineering teams to execute complex configurations and repairs. Conduct routine inspections and maintenance of network equipment. Provide excellent customer service and maintain a professional demeanor while on-site. Follow safety protocols and best practices while working with network equipment. SKILLS: Familiarity with various network technologies, including but not limited to: Local Area Networks (LAN). Wide Area Networks (WAN). Virtual Private Networks (VPN). Voice over IP (VoIP). Network Monitoring Tools. Wireless Networking (Wi-Fi Standards). Software-Defined Networking (SDN). Network Security Technologies (firewalls, IDS/IPS). Network Switches. Zscaler/ZPA & Zero Trust Support. Firewalls. Wireless LAN Controllers. Wireless Access Points (WAP). Raritan's KVM Solutions. DNA Appliances (Cisco DNA Center, etc.). Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.