Fire Service Technician

Johnson Controls, Inc.
life insurance, 401(k), company vehicle
United States, Tennessee, Knoxville
Jul 23, 2025
Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to making a difference. What we offer: Competitive Starting Pay Paid Training Global Advancement Opportunities Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And More! What you will do Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Responsible to contact customer representative and ascertain equipment/systems problems. Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites. How you will do it Make recommendations based on manufacturer's specifications and state/local codes. Identify deficiencies. Quote, sell, and repair on-site. Up-sell existing customers new product offerings and services to meet compliance with current fire code regulations. Meet or exceed quotas set forth by the direct supervisor. Call on potential customers to offer suppression products and services. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities Provide quotes to support recommendations and solutions. Required Knowledge of the fire protection industry. Completion of High School diploma or equivalency. Mechanical or electronic experience. A valid motor vehicle license is required. Demonstrated mechanical aptitude and basic computer knowledge. Ability to transport equipment and tools weighing up to 40 lbs. Ability to work in restricted areas and adept at maneuvering ladders. Ability to demonstrate a high level of customerservice. Effective communication skills with both internal and external customers Preferred Previous experience in the Fire Protection industry. Knowledge of NFPA standards and dangerous goods is an asset.