Talent Acquisition Specialist

We are seeking a Talent Acquisition Specialist to support our Service & Operations business area, with a primary focus on the recruiting and onboarding of our Member Advocates and Provider Service Representatives. These associates are at the heart of the consumer experience and the recruiting efforts in this area are critical to support our promise of always putting our members first. The Talent Acquisition Specialist will be responsible to support this high-volume business area by developing strong partnerships with hiring leaders and handling each candidate with the highest care.

This role is eligible for our Mobile and eWorker personas. Candidates local to our Hingham, MA office are preferred with an in-office expectation of 2-4 times per month.

Your Day to Day

• Act as the main point of contact with our staffing agency partner that supports sourcing related efforts for our Member Advocates and Service representatives; this includes adherence to quality standards, rigorous candidate assessment practices, and timely communications to our applicants.

• Master the applicant tracking system (ATS) to move the Service Representative candidates through the recruiting workflow, and support them throughout recruiting, offer, and onboarding activities.

• As needed, team up with hiring managers to effectively prioritize and recruit for job requisitions outside of the Service Center.

• Confirm all candidates who are not selected for the Service Center have a positive experience via ATS dispositioning.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

We're Looking for:

• A motivated, self-starter with strong communication and relationship building skills

• Curiosity, passion, and mild obsession with systems and process - and how to improve them

• A team-oriented partner with the desire to collaborate across functions

• An ability to execute on priorities with a strong sense of urgency, ownership, and accountability

What You Bring:

• High School Diploma

• 1-2 years recruiting or staffing experience or commensurate HR experience

• Previous experience using HR Technologies such as applicant tracking systems (ATS), customer relationship management (CRM) software, assessment platforms is essential

• Desire to work collaboratively in a fast-paced team-oriented environment across various departments

• A flexible "can-do" attitude

What You'll Gain:

• Participation in our generous paid time off and comprehensive health benefits.

• Investment in your growth, with access to training and certification skills to drive your career.

• The opportunity to put your mark on our hiring process!

• The rewarding experience of being the first person our new hires interact with on their career journey at Blue Cross Blue Shield of MA.

• In our highly collaborative organization, you'll have plenty of interaction with other teams in HR as well as a seat at the table with business leaders in assessing how to attract, hire, and retain the right talent.

#LI-HYBRID

High school degree or equivalent required unless otherwise noted above

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that theconfidence gapandimposter syndromecan prevent amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting ourCompany Culturepage. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join ourTalent Communityto stay "in the know" on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.