Director, Reporting and Analytics

Our Promise
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Competencies:

Functional:

• Strategic Leadership
  • Define and drive the vision, strategy, and roadmap for IT reporting and analytics aligned with business goals.
  • Ensure timely, accurate, and high-quality reporting for both internal and external customers.
  • Establish and maintain policies and procedures for data governance, data quality, and reporting standards.
• Operational Management
  • Oversee day-to-day operations of the reporting and analytics function, ensuring SLA compliance.
  • Lead the development and management of reporting schedules, ensuring timely delivery.
  • Monitor and continuously improve the efficiency, scalability, and reliability of reporting processes.
• Data Infrastructure & Governance
  • Oversee data source management, ensuring integrity, consistency, and security.
  • Collaborate with Data Governance, Security, and Compliance teams to ensure regulatory and contractual compliance.
  • Define and maintain the data architecture, integrating data from multiple sources to support reporting needs.
• Technical Expertise
  • Lead the use of reporting tools and platforms, including Microsoft Power BI, SQL, and other analytics tools.
  • Drive technical innovations that improve reporting accuracy, speed, and flexibility.
  • Develop and enforce standards for report development, documentation, and maintenance.
• People Leadership
  • Build, mentor, and develop a high-performing team of technical professionals.
  • Foster a collaborative, customer-focused, and continuous improvement culture.
  • Manage capacity, workload, and career development of team members.
• Customer Engagement & Service
  • Collaborate with internal stakeholders, customers, and partners to understand reporting needs and expectations.
  • Serve as an escalation point for issue resolution related to reporting and analytics.
  • Maintain strong customer relationships, ensuring satisfaction with report accuracy, timeliness, and relevance.

Core:

• Technical Acumen
  • Deep understanding of data visualization, reporting tools, and data modeling techniques.
  • Proficiency with Microsoft Power BI, SQL, and related reporting/analytics platforms.
  • Familiarity with data warehouses, ETL processes, and data governance principles.
• Leadership & Communication
  • Ability to influence, inspire, and lead large technical teams.
  • Exceptional communication skills, with the ability to convey technical concepts to non-technical stakeholders.
  • Experience managing change and driving organizational transformation.
• Project & Time Management
  • Strong organizational skills to manage multiple projects, priorities, and deadlines.
  • Proven track record of delivering projects on time, within scope, and aligned with business objectives.
  • Ability to quickly adapt to changing business needs and priorities.
• Problem Solving & Analytical Skills
  • Strong problem-solving capabilities with a data-driven approach.
  • Ability to analyze complex data issues and design effective solutions.
  • Critical thinker with a proactive, forward-looking mindset.
• Customer Focus & Service Orientation
  • o Deep commitment to customer satisfaction and SLA adherence.
  • o Experience managing customer-facing reporting and analytics functions.
  • Ability to anticipate and address customer needs and proactively resolve issues.

Behavioral:

• Collegiality: building strong relationships on company-wide, approachable, and helpful, ability to mentor and support team growth.
• Initiative: readiness to lead or take action to achieve goals.
• Communicative: ability to relay issues, concepts, and ideas to others easily orally and in writing.
• Member-focused: going above and beyond to make our members feel seen, valued, and appreciated.
• Detail-oriented and thorough: managing and completing details of assignments without too much oversight.
• Flexible and responsive: managing new demands, changes, and situations.
• Critical Thinking: effectively troubleshoot complex issues, problem solve and multi-task.
• Integrity & responsibility: acting with a clear sense of ownership for actions, decisions and to keep information confidential when required.
• Collaborative: ability to represent your own interests while being fair to those representing other or competing ideas in search of a workable solution for all parties.

Minimum Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Data Analytics, or a related field.
• 10+ years of experience in reporting, data analytics, or business intelligence roles, with at least 5 years in a leadership capacity.
• Demonstrated experience managing large, technical teams delivering on critical SLAs.
• Advanced proficiency with Microsoft Power BI, SQL, and reporting platforms.
• Experience with data governance, compliance, and security requirements.
• Proven track record of driving operational efficiency and continuous improvement.

Preferred Qualifications:

• Master's degree in Business Administration, Information Technology, or a related field.
• Experience in the healthcare insurance industry, particularly with claims, eligibility, or provider data.
• Knowledge of ETL, data warehousing, and enterprise data management.
• Familiarity with cloud-based data platforms and modern data integration tools.
• Experience with large-scale system migrations or data transformation initiatives.

We Offer

• Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
• Competitive compensation package.
• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
• Life and disability insurance.
• A great 401(k) with company match.
• Tuition assistance, paid parental leave and backup family care.
• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
• Employee Resource Groups that advocate for inclusion and diversity in all that we do.
• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.

Equal Employment Opportunity

At Avsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training and retaining those individuals that share similar goals. Come Dare to be Different at Avsis, where We See You!