New 
Customer Service Representative (Priority 1)
 TEKsystems | |
$19.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Kansas, Olathe | |
 Apr 01, 2025 | |
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Job Posting: Customer Service Specialist Are you a proactive and detail-oriented professional with a passion for customer service? Join our team as a Customer Service Specialist and make a difference!
Key Responsibilities: * Handle Work Ticket Orders: Manage work ticket orders for national accounts received electronically or by phone, including outbound calls. * Qualify Customer Requests: Verify and qualify customer requests to ensure accurate service delivery. * Technician Coordination: Check technicians in and out, and book/dispatch purchase orders to subcontractors or divisions promptly. * Customer Request Management: Ensure prompt, knowledgeable service to meet customer satisfaction. * Additional Duties: Perform other duties as assigned to support the team. What We Offer: * Competitive Pay: Starting at $19 per hour, with potential for growth. * Flexible Shifts: Choose your preferred shift to suit your lifestyle. * Professional Development: Opportunities for career advancement and skill development. * Supportive Environment: Work in a collaborative and supportive team setting. Ideal Candidate: * Attention to Detail: Strong attention to detail and ability to multi-task in a fast-paced environment. * Communication Skills: Excellent communication and customer relation skills. * Problem-Solving: High sense of urgency with exceptional problem-solving abilities. * Tech-Savvy: Proficient with computers and comfortable working with multiple monitors. Ready to take the next step in your career? Apply now and become a vital part of our team! #Prioritycentral2025! *Pay and Benefits* The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in OLATHE,KS. *Application Deadline* This position is anticipated to close on Apr 14, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |